The first time me and my girlfriend ever been in here, BUT after some great food and good service will be back again very soon! All the staff was very polite and helpfull! Would and will recomend to anyone!

I booked the Kings Arms for our Christmas party this year and have to say I was very pleasantly surprised, the private dining room in the new restaurant was elegant and cosy, the food was fantastic and the service was great, we didn't have a wait between courses and the staff could not do enough for us, making it a... More

cant understand so many bad reviews,stayed there in oct,was fine for me,have stayed there many times over the last 5yrs,so think iam a good judge, if i have had a problem it has been sorted out,just by me asking, staff are very friendly,food is excellent, staying again next wk,my honest opinion is good value for the price i pay, from... More

The rooms are clean and tidy, for the price you're paying what do you expect? Brilliant location. Have these negative reviewers ever stayed in other towns, cities, here in UK or abroad, because I have??? The staff are friendly, chef is good, what more could you ask more for?

The whole hotel smelled of damp, the shower was like someone was urinating on your head, the bed was uncomfortable, the room was cold, the walls are so thin I could hear EVERYTHING from next door. The mirror in the bathroom is made for someone the height of Bilbo Baggins - the same applies for the shower. How the other... More

My husband drove 3 hours to the Kings Hotel only to find no-one at home! He phoned and phoned but nobody answered and he ended up driving round Swindon last night searching for a room! He was not pleased at all!

The room was horrible, smelly and tired looking with stains in the carpet. The room was cold and the heating wasn't working, instead I was left with a dodgy electric shower. The shower tray was was cracked and held together by tape. It was truly terrible and I left straight away and booked into the Goddards Arms hotel down the... More

I stayed The Kings whilst visiting friends in the area and I found this hotel to be of high standards. It was clean, friendly and had a great food Menu. I was made to feel very welcome - I felt like valued customer (even though it was my 1st visit!!) and not like a number like some of the larger... More

In daylight the hotel seems to be on the amusing side of dreadful. Cobwebs in the roof, dusty shelves in the wardrobe, which was in the bathroom. The extractor fan in the bathroom was missing and everything looked tired. But at night it really gets bad. You either sleep towards the front, where the disco keeps you awake until the... More