A generally nice clean and friendly hotel. very clean and tidy. The restaurant does not belong to Premier Inn but none the less was very good, and the staff charming and efficient. I agree with previous comments about the Car Park being Pay & Display, but at least its only £4.00 for 24hrs. A lovely walk around the lakes, but... More

The location is good, there´s a lot to explore around the lake. The staff was friendly and the room clean and not too small. The only negative aspect is that the car park is not free.

The advert says great service and it was great service we got. We stayed just before easter and they gave my 2 little girls some chocolate sweets each. The receptionist could not have been more helpful. We were 30mins late for breakfast the following morning as I had misheard what time they finished breakfast, but it was no problem they... More

My Partner and I stayed at the Hotel over the Easter break. The prices were very reasonable for our stay. Could not beat the friendliness of the staff, nothing was too much hassle. The room was immaculate and the view from the room was beautiful. On site there is lots of attractions such as extreme aerial course, children's well kept... More

The two ladies and gentleman at reception were extremely friendly, chatty and helpful. The room was beautifully laid out and clean. When were arrive they changed our room to a balcony with lake view, highly accommodating. Just dont recommend the restaurant which is run by a separate company, the food is a let down and staff attitude is enough to... More

Lovely surroundings and has always good accommodation. Staff very friendly and helpful. Room very clean and comfortable. TV did not work so had to move rooms. The rooms overlooking the lake will be the quieter as at the back of the hotel is a netball/football pitch and there was some training going off. Also the room I was in room... More

We stayed at this Premier Inn Hotel for one night, just to do some clothes shopping and eat out, just a day and night away really, not too far from home, And so pleased we did as had a very nice time. From the minute we walked in the hotel we were greeted by Amy on reception who was very... More

First time at a premier inn quite impressed. It overlooks Willen lake and is set in a local park,you can walk around the lake. There seemed to be lots of things going on ,high ropes,water activities,a play area for children all with in walking distance of the hotel. Two draw backs, one if you have a family room these seem... More

My wife and I recently stayed at this hotel overlooking the lake, which is very pretty, and lovely in the mornings. I would just like to say how friendly and welcoming the reception staff are, thanks a lot! We stayed on Saturday 11 February 2012, so you know who was on.