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All 7 Lancaster hotels

Penny Street Bridge

Penny Street, Lancaster LA1 1XT, England
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Penny Street Bridge
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Ranked #3 of 7 hotels in Lancaster
Most recent review
4 of 5 stars Reviewed 9 June 2013
Stephanie L London, United Kingdom
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218 reviews from our community

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Traveller rating
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    84
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Date Rating
London, United Kingdom
1 review
4 of 5 stars Reviewed 9 June 2013

I was very impressed with this hotel and the attention to detail. Room comfortable and well furnished. I liked the toiletries, selection of hot drinks etc. Being offered fresh milk in a mini flask on arrival was a nice touch. Breakfast was excellent and served in the bar which was actually an airy, relaxing space. The staff were friendly and... More

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San Antonio, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 June 2013

While traveling to London, our group stayed at this hotel and we found it to be such a delightful experience. The room I stayed in was spacious and well maintained. The restroom was clean and odor-free. Our group had dinner there. Although we had to select from a pre-selected group-menu, all selections were tried by members of our group and... More

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Inns_0f_Character, Paul Spencer - Manager at Penny Street Bridge, responded to this review
12 June 2013

Now these are the reviews I like replying to - it just remains for me to say thank you for your comments, much appreciated by all the team. Kind regards, Paul Spencer - Manager and all the team at Penny Street Bridge. More

shrewsbury england
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 27 May 2013

Arrived Saturday 25th, checked in and as it happens checked out by the same professional and pleasant young lady. Having stayed there previously, I noticed the rooms were looking tired, scuffs on the walls and skirting and, in the bathroom of room 10, tiles needed grouting. But not a problem, but what was a problem was the noise in the... More

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Inns_0f_Character, Paul Spencer - Manager at Penny Street Bridge, responded to this review
12 June 2013

I must apologise for the fact that your stay was less than enjoyable due to the unruly nature of a one off booking by other guests. If you would like to get in touch with me directly at the hotel I'm sure we can come to an agreement about how best to turn your experience around. Kind regards, Paul Spencer... More

Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 May 2013

The situation I found myself in when I stayed here was similar to that of a couple experiencing an unplanned pregnancy - A period of total panic and stress, followed by sheer joy. I only ended up staying in this hotel after being overbooked by the Travelodge (who arranged this stay as an alternative) and, to be quite honest, i'm... More

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Inns_0f_Character, Paul Spencer - Manager at Penny Street Bridge, responded to this review
12 June 2013

There seems to be a thread here - i'm glad we could provide you with such a great experience after having been let down by the Travelodge. Kind regards, Paul Spencer - Manager and all the team at Penny Street Bridge. More

windlesham
Top Contributor
55 reviews 55 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 6 May 2013

We paid less than a travel lodge, the room number 6 was large enought and spacious. With a listed waderobe. It overlooks the main street and revolution night club. We were aware of them kicking out so if you are particularly light sleepers I would suggest avoiding the rooms on this side. All the staff we met were polite and... More

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Inns_0f_Character, Paul Spencer - Manager at Penny Street Bridge, responded to this review
12 June 2013

It's good to know that we can provide such excellent service and breakfast in a beautiful building for less than the Travelodge. Kind regards, Paul Spencer - Manager and all the team at Penny Street Bridge More

Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 6 May 2013

We stayed in mid-April for a wedding and we got a lovely, huge room with a big size bathroom (room 27). The room was clean and it had all the essentials (kettle, iron etc). There were however some minor issues, for instance the "king size" bed was two twin beds joined together. It didn't bother me as much but my... More

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Inns_0f_Character, Paul Spencer - Manager at Penny Street Bridge, responded to this review
12 June 2013

It seems a shame that we let your otherwise excellent stay down with an average breakfast experience. Those issures have most certainly been addressed. It's great that the team more than made up for it. Kind regards, Paul Spencer - Manager and all the team at Penny Street Bridge. More

Manchester, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 May 2013

We stayed there for a night at the end of our holiday. We were pleased with the location and impressed by the standard of the decor and how well the property has been modernised, given the original building must be at least a century old. Location is very central which is convenient, but it does mean that it can be... More

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Inns_0f_Character, Paul Spencer - Manager at Penny Street Bridge, responded to this review
12 June 2013

So glad you enjoyed your stay and that the staff made you feel so welcome and that you enjoyed our range of real ales. We may have more choice by the next time you visit. Kind regards, Paul Spencer - Manager and all the team at Penny Street Bridge. More

wigan
Top Contributor
50 reviews 50 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 24 April 2013

Enjoyed a two night stay here whilst attending a wedding. Booked room only with a very good advance rate - added breakfast on arrival, glad we did! Room & bedding fresh & clean. Staff friendly & very helpful - in fact the best reception staff we have encountered for a while. Car parking nearby seemed OK. Easy walk into the... More

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See 2 more reviews by oldwig for Lancaster
Inns_0f_Character, Paul Spencer - Manager at Penny Street Bridge, responded to this review
30 April 2013

Thank you for your review and I'm so glad we could make what I imagine was a lovely weekend even better for you! We will pass your compliments on to our reception staff, I'm sure they will be pleased to have made such a good impression on you. Kind regards, Paul Spencer - Manager and all the team at Penny... More

Manchester, England, United Kingdom
1 review
5 of 5 stars Reviewed 19 April 2013

This is the first time we have stayed at this hotel it was lovely, one of the nicest 3 star hotels i've stayed in. I read some of the bad reviews on here about this hotel and to be honest i feel like they are complaining just for the sake of it ... it's as if they have nothing better... More

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Inns_0f_Character, Paul Spencer - Manager at Penny Street Bridge, responded to this review
30 April 2013

We can't wait to welcome you back later on in the year! Thank you for your kind words, you'll perhaps have to try our own Restaurant next time! Kind regards, Paul Spencer - Manager and all the team at Penny Street Bridge. More

Bristol, Rhode Island
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 April 2013

For the second time this year I had the pleasure of staying at the Penny Street Bridge. My room with 2 twin beds was nice but much smaller than the queen bed in the room I had in January. Thehotel is centrally located, within walking distance of the castle, shopping and some really great pubs. A laundry facility is also... More

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See 4 more reviews by Jane H for Lancaster
Inns_0f_Character, Paul Spencer - Manager at Penny Street Bridge, responded to this review
30 April 2013

Thank you for your return visit and lovely review! When you stay again please let us know if you have a preference for any particular rooms (perhaps the first room you stayed in with us) and we will do our best to get you the room your prefer. Although Wi-Fi is not available in the rooms we do offer a... More

 
 
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Additional Information about Penny Street Bridge

Also Known As:
Penny Street Bridge Hotel Lancaster
Penny Street Bridge Hotel
Address: Penny Street, Lancaster LA1 1XT, England
Region: United Kingdom > England > Lancashire > Lancaster
Amenities:
Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 7 hotels in Lancaster
Price range (per night): S$124 - 187
Official Description (provided by the hotel):
Penny Street Bridge offers a contemporary blend of bar, food and rooms in the historical university city of Lancaster. Fine wines, beers of the world and Thwaites cask ales complement the best of local produce and seasonal ingredients. ... more   less 
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