Stayed at the Village 15th June 2013, I paid for an Upper deck room, the hotel is located near a few places, so happy with that, the hotel staff were lovely, the room was nice, but the walls had marks, there was no soap and shower gel eqtc which you get with the upper deck rooms,rang to ask for these,... More

Me and 3 friends attended a Spa Day and had an amazing time the facilities were fantastic but the only thing that let the whole day down was the horrendous robes. They were like discoloured karate robes. The were a horrible black/grey colour and very uncomfortable. I would recommend anyone to go and use the spa and the hotel, the... More

The hotel is pretty okay. The room is decent size with a decent size bathroom (with shower and bath). There is free WIFI in every room and in the meeting rooms. There is an iron board, tea/coffee facilities in the room (kettle and mugs etc) and TV. The bed is comfortable although its on wheels, so as soon as you... More

I booked a room for me and my partner for a special occasion. I originally booked at wasall to only be told on the third phone call I made to them about booking my treatments that there was no spa their. Obviously very angry called to complain and they very kindly swapped us to Dudley however on arrival they only... More

Stayed at the village for a wedding. Very clean. Staff was very helpful. Breakfast was good. Checking out was very busy and only 1 person on the serve. Central to the town and in walking distance. Would stay here again.

Had a day package for me and my mom at the Village Hotel where we could use all facilities and then go on to having our spa treatments and lunch in the afternoon. Was greeted by Michelle who gave us a tour of the gym, classes, pool area and changing rooms and was really helpful and answered any questions we... More

We stayed in a family room with our two sons (aged 9 and 7) at the end of May. Our room was spotlessly clean so no complaints there. We stayed on a rate where dinner was included from the 2 dine for £29 3-course menu but as we had had a long day and just wanted a quick bite the... More

Stayed for one night in Family room hotel and staff lovely Room spotless and quite , even with wedding and boogie night Facilities great pool and gym Close to shops , cinema and loads of restaurants as well ad huge Tesco . Will go back again for sure Thankyou V Happy : )

Staff lovely. Bed was clean bathroom was clean. The walls in my room and and the two other rooms my family had looked as if dirty water had been sprayed on and allowed to run. The carpets were very stained and the hall carpets were very very stained . There was a plaster on the stairs at the beginning of... More