Looks grand from the outside but is shabby on the inside - something we weren't expecting. Decent location but not somewhere I would choose to stay again.
- Britannia Hotel Manchester
- Manchester Britannia Hotel

Looks grand from the outside but is shabby on the inside - something we weren't expecting. Decent location but not somewhere I would choose to stay again.
Great location in central Manchester. Walking distance from Piccadilly station and nearby shopping at Arndale and Selfridges.
The hotel itself is old and a run down. It is however kept clean and fills its purpose. We stayed here for football at Etihad stadium and in case you don't mind a walk of about 45 minutes you can do that no...
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Took 30 mins to check-in. No basic hotel details given, e.g time of breakfast
Dated decor. Lift out of order- had to carry out cases unaided up several flights of stairs
Room smelt of cigarettes
Room re-allocated to strangers when I went out for food on the 1st night- returned to find used bathroom facilities, rubbish in the room; television...
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we were a group of around 50 people and the booking was done almost a month back and the list of persons along with room sharing preferences were sent at least 3 days back. But when we reached at the reception, it was all confusion in the air. Some names were missing, some sharing preferences were not as per our...
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/Stayed for 2 nights, got a room on the 5th floor, was passable but had a real mish mash of different styles of furnitureplus lumpy beds where you could feel the springs.
This is a budget hotel and the main entrance and social areas of the hotel were nice and you do get what you pay for, however do expect...
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It was old style elegant and I very much appreciated the classical music playing in the reception and the restaurant as background music. There is just too much pop music tat thrust at us at every location these days and I for one would never listen to it of my own choice so this was a definite plus point.
However...
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Dear Guest,
I would like to thank you for your constructive criticism regarding your recent stay. It is a rarity that our reception staff forget to mention the discount for breakfast during check in. However, thanks to your review we now have posters displaying the reception breakfast discount in and our reception area.
As the Britannia Hotel Portland Street is...
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Stayed in an "Executive" room at the Britannia Manchester (room 528) on 17th May. While the hotel may be cheaper than many in central Manchester there is no excuse for such appalling conditions. The owners and management are making false claims about this hotel. There was no air ventilation, the stains on walls and carpets are beyond belief and at...
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Dear Guest,
Thank you for taking the time to review our hotel. Firstly, I have reviewed all logs and was disappointed to see that no complaint was made to our Duty Managers during your stay. It is a shame that we were not given the opportunity to correct the situation.
All of your comments have been passed on to my...
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i stayed here with my mother in march, customer was giving back keys and complaining when i was waiting at reception, should have taken this as a omen, we had a twin room on the first floor, it had no windows and air con didn't exactly work properly, the bedside lockers had questionable stains on the sides, and other funiture...
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Dear Guest,
Thank you for taking the time to review our hotel. As you have stated we do have different types of rooms. The room that you stayed is classed as an economy room and is an internal room. Therefore, it has no windows. The information posted on any site other than our own is not regulated by our staff....
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I stayed in this hotel with my three friends on our girls weekend to Manchester. Firstly after i had booked two twin rooms we wer given double rooms. the rooms are run down and old but we found them clean. I wud have coped with everything as the place was cheap but the heat was sickening! it was disgustingly hot...
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Dear Guest,
Thank you for taking the time to review our hotel. When booking your rooms it is stated that economy rooms do not have windows. However, upgrades are available for a small fee from reception.
I find it strange that you are criticising the staff for not being great when in your own words, a member of staff spent...
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I had a room at the top floor under the roof. No windows. No air con. No way to sleep. Anything else would have been better.
Dear Guest,
Thank you for taking the time to review our hotel. When booking your rooms please be aware that economy rooms do not have windows. However, upgrades are available for a small fee from reception.
I hope that you will return in the near future.
Kind Regards
Jason Williams
Duty Manager
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