The hotel is located close to countless restaurants and within walking distance to a number of attractions. The rooms are small and the decor is definitely in need of an update. I stayed for three nights in May 2012 and decided to try the breakfast on the last day.... Extremely disapointed with the quality of the food offered for the...
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This hotel is in a fantastic location only a few steps from the Allee de Tourny and the Grand Opera. It is difficult to find because of the one-way street system in Bordeaux- but there is a public car park nearby.
The room was smallish but comfortable and the breakfast good. The receptionist (Maud) spoke great English and was very...
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We stayed three nights. Very clean hotel. Centrally located, you cannot find a better located hotel in downtown Boradeaux especially for the price. The rooms were a little dated, but extremely well maintained, very clean, pant press. Staff were very helpful and always had a smile.
Great location and such a comfy bed! This hotel was so lovely and comfortable. I loved the linens! Staff was helpful. We'd definitely stay there again.
Dear Madam, Dear Sir,
Many thanks for your comment. We are so pleased to know that you have appreciated our stay with us.
On our linen duvet cover and towels...... we work with products manufactured with cotton of very high quality. Thank you for noticing this detail.
Perhaps you will have another opportunity to come back. Don't hesitate to contact...
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We stayed one night. We were really impressed with Bordeaux. Beautiful old buildings, great rstaurants and shops. This hotel is located right at the heart of the old city and close to the riverfront. The room was clean and comfortable and service was fine.
The hotel has no car parking and is incredibly difficult to find by car because of...
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Dear Madam, Dear Sir,
Many thanks for your comment, we are really happy that you enjoy your stay in our beautiful city.
It's true is not very easy to access to the hotel when you have no information or no GPS but we have all these important details describe on our official web site. Or of course we are available...
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We stayed at the Etche - Ona for three nights. It is in a great position within the city, right in the centre of everything.
The bedroom that we were allocated had a very very small toilet space within the bathroom, that was very claustrophobic. On mentioning this, the manageress (Catherine I think her name was) was extremely pleasant and...
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Dear Madam, Dear Sir,
Many thanks for your comment and your confidence.
We are so pleased to know that you have appreciated our stay with us and have also the opportunity to discover our exceptional town.
If you have the opportunity to come back, don't hesitate to contact us directly in order to book your room according to your needs....
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Central location for a first time visitor with an easy walk to shops, restaurants, bars, river and to the many places of interest in this lovely city. Even though the hotel is in the center of town it was quiet at night.
The rooms - superior doubles - are of typical hotel chain style but are big compared to every...
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Dear Madam, Dear Sir,
Many thanks for your comment, it is so important for us in order to improve our services. We are very happy that you have enjoyed your stay in our beautiful city.
We are pleased to anounce you that the refurbishment of our 18e century's facades is done. The new breakfast room will be opened at the...
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We were there in the beginning of February for five days. The rooms were super clean and the staff was very friendly and spoke English. The location is excellent. It is central and close to everything and yet quiet since it is located on a side street. Price was also reasonable. Bordeaux was really beautiful. I would love to go...
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Dear Madame, Dear Sir,
Thanks you very much for your message.
All my team and myself are very pleased that you appreciate your stay in Bordeaux. If you have the opportunity to return to our beautiful city, try to choose another season. You will discover Bordeaux differently.
Don' hesitate to contact us, We will be at your disposal to organize...
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Location is good. Rooms are clean and large enough. However, the hotel feels a bit institutional. Internet is a hassle and each day you have to get a password from the front desk and if it is after hours you have to call up to get it. I gave them laundry and had it returned with a note that they...
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Dear Madam, Dear Sir,
Your comments are very useful in order to Improve our service. Many thanks for the time you have spent.
I sincerely apologize for the lack of efficiency regarding your laundry. I made a reminder about the procedure to be followed.
About the Wifi in our hotel, you are right : code is valid only 24 hours....
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Booked via Expedia.fr which gave a good rate in Jan 2012 for a one night stay. The room was excellent. We booked a superior double but it was more like a mini-suite having 2 bathrooms and a lounge area. The room was quiet as it overlooked an internal small courtyard. Service was generally good and the room was clean.
The...
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Dear Madam, Dear Sir,
Thank you for your trust, we are very glad you liked the quality of your room.
It is quite true that we did not have cognac at the bar (no a la carte), and I present to you our sincere apologies for this and also for how the situation was handled.
I spoke with my team...
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