We arrived at 1pm and were told the room would not be ready until 3pm which was very late and since we'd had a real problem getting parked anywhere, we were pretty angry. The booking website says that they have guest parking - they don't. We only discovered that after we'd booked and tried to reserve a space. If you... More

We've stayed many times at the Hotel l'Univers. It certainly became much more comfortable after refurbishment a few years ago. On our most recent visit, we had a very large family room with a view of the castle. It can be a little noisy in the evenings with the bars in the square below, but the windows are double glazed... More

Booked short break with Brittany Ferries. Great hotel, room, breakfast, receptionists and staff. Arrived at 9.00am and were able to leave bags in secure room. We were given a map of the Intra Muros – a nice thing to do and appreciated. Returning later to check in after a day exploring we were given room 111, a good sized room... More

St Malo is a superb city within a rampart wall, and the hotel is in the main square surrounded by restaurants and opposite the hotel de ville. It seems to be 'original' and looks tired and in need of an update. The very least would be the attention of a carpet fitter and a new cleaning team ( the loo... More

We arrived from the ferry after an overnight crossing from Plymouth and had a very warm welcome, the room wasn't ready so we left our luggage there before exploring the town. The room was basic however it was clean and comfortable. The view was of a court yard and other buildings, not very stunning at all. However, the front sea... More

Fab location, big, clean comfortable rooms. Enjoyed our stay. Very functional for a short stay, but not reaally designed for longer vacations.

We stayed at the Hotel for one night after getting off the ferry, Check in was a suprise as you get your remote for the tv with the room key. The lift is the smallest lift I have seen do not go in it if you are scared of enclosed spaces.The room was fine clean and comfortable and I have... More

We stayed here as part of a great value for money Brittany Ferries package, which included return travel from Plymouth to St Malo, one night in a cabin on board and two nights bed and breakfast accommodation at Hotel l'Univers for just £99 per person. Arriving at around 8am, we were lucky that our room was already ready, meaning we... More

We went with Friends booking up through Brittany Ferries, 3 nights, one at the Hotel L'Univers - the cost £81 each, this included Breakfast at this Hotel - what a bargain. Therefore I can't feel I can complain about anything so I won't apart from the filthy stair carpet. I was dreading the bedroom but thankfully although it isn't the... More