My wife and I stayed for romantic weekend in this fantastic little hotel. The location was excellent. It is in the city center, a few steps from the Avenue de Champagne, and close to the train station. There are many excellent restaurants in walking distance. The service was very warm and friendly. They went above and beyond to make our... More

If you are visiting the champagne houses on the Avenue de Champagne, even if you come by train without a car, you can do everything by foot from the hotel. Not only is it a very convenient location, but the rooms are comfortable and clean and the service is outstanding. We were traveling with a small baby and the staff... More

The hotel is centrally located in Epernay -- walking distance from the station and from Rue General Leclerc with all the shops, Europcar and the cathedral. Ave the Champagne is the very next road with all the major Champagne houses. The whole staff was very friendly and accommodating. We arrived early and had to wait a little for check in... More

Fantastic location - great service and just warm and inviting on arrival. will visit again and recommend to others. The spa was lovely also. the rooms were good size and very modernised. we would recommend offering free access to the spa however and we were charged and should not have been considering the Easter prices. thank you!

Stayed hear for one night on way back from Alps. As a hotel for 1 or 2 nights for a couple using it as a base to explore the region it is ideal - staff welcoming and friendly, breakfast ok. Not a top end boutique hotel but warm and welcoming. Champagne bar in basement looked good although didnt get a... More

Central location in Epernay, 100 meters from the Avenue de Champagne. Got excellent help from the staff in locating the best restaurant I've visited for a while, Chez Max (separate review). Rooms were nice, tidy and what you would expect from a hotel of this quality. Only negative regarding pricing, we first got a price from the receptionist, but after... More

A centrally located hotel of considerable charm and ambiance. We booked an attic room which had lots of character although bed was on the small side. The receptionist was pleasant but wasn't very forthcoming about restaurant recommendations and just indicated that there was a good one on the street behind the hotel. However, I think at the time she was... More

The staff here spoke excellent English and were very helpful in making reservations at Champagne houses for tours. We visited just after New Year's and many places were closed, but the staff was so helpful that she found places for us to visit, made our reservations, and helped us with train schedules to visit Reins. The room was very nice... More

Great location and excellent staff. Very clean hotel and quiet. Helpful advice for restaurants / directions and they lent us their laptop for email reading. Parking was in a public surface lot about a block from the hotel and was fine.