Arrived early Saturday evening on the way back from skiing. Location central, but not that easy to find due to the one-way system. Receptionist reasonably pleasant but mostly interested in taking our money, although she did move us from one of the rooms which stank of smoke fresh enough to have been less than a couple of days old. The... More

Most terrible hotel ever! We came, checked in for 2 nights and left! Couldn`t stay at this hotel. Dirty, bad service, small rooms, dangerous in case of fire, ridiciolus service and spend 100 euros on a otel we didn`t stay at. We luckily found another hotel the same night. Had read Tripadvisor of all the hotel we stayed at in... More

OK, this hotel is SERIOUSLY bad. I am not exaggerating. Despair wasn't the word when we arrived. The guy on the desk was totally unhelpful, the place is filthy, noisy, a flea pit basically. I have stayed in better hostels in Bangkok and Delhi. Quite revolting...whatever you do, I cannot stress enough....do NOT stay here....pay the extra for somewhere else.

Hotel Des Arcades. Total wate of money. I really cannot express how bad this place is. Situated in a shopping precinct with vagrants urinating in the doorway. Non existent staff especially at night resulting in NO sleep due to other residents banging crashing and running around. We had our door knocked in the early hours and one couple even checked... More

We made a last minute decision to visit Reims and the Hotel Des Arcades was the only vacancy we could find on the internet on such short notice. It is hard to find because it is not on a street. It is on a walkway between buildings. We did not arrive until 9 pm and checked in even though the... More

I wish I had read some tripadisor reviews of this one before I booked! Our family of 2 adults + 3 older children had been travelling through northern and central France during the summer, and this hotel was the worst! I had chosen it because of its central location and we were just staying as stopover on the way to... More

Poor hotel, despite the web site stating a recent refurbishment had been undertaken. The accommodation was very poor and there was little evidence of any refurbishment in the room we were allocated, the bathroom was unacceptable and a broken shower/dirty toilet did not inspire us at all. Staff were reasonably friendly and breakfast typically continental, location was very central but... More

We went for a weekend break to Reims and had booked a room at the Hotel des Arcades, on the description of the website that I booked it stated that there was a minibar, television and that the young and enthusiastic team would make our stay very enjoyable. When we arrived we found an old guy behind the reception that... More