The hotel 's public rooms are beautiful! The guest rooms are clean and well maintained. The breakfast is very good but outrageously priced. The best thing about this hotel is its location. It's easy to get everywhere by foot or on the Metro. I'd do it again!!! More

I've stayed in several Starwood properties now and I was quite dissapointed with the service of the staff in this hotel. Concierge was the most dissapointing as I felt that I was only wasting their time and being a nuisance asking them questions. Friendliness in this hotel is almost zero. Our keycards didnt work and I had to change it... More

Beautiful building in classic location between Tuileries and Place Vendome. Grand public spaces on the ground floor (albeit pretty lifeless during our stay) ... different story on 4th floor where we stayed - which was a labarinth (in the old attic level?) with low ceilings and little appeal. Room unoffensive and unremarkable - smallish and dark with just a small... More

After reading the reviews I was expecting great things! Don't get me wrong... the exterior of the hotel is amazing... as are the public spaces. And the location is THE BEST with the Louvre just a stones throw away... and the Musee d'Orsay just across the river... and the Musee de l'Orangerie within easy walking distance. The room itself was... More

Location perfect ! Hotel pretty! The bar is great! The rooms are ugly ugly ugly ! A dark grey room is not amicable, relaxing, inviting, ppl paint those room in white plssssssss! Plus the paint is peeling of the trimming the carpet is going bad .... The rooms need tender loving care .... PRONTO .we stayed at room 2018 supposedly... More

We were at the Westin January 3-6th. After we checked in and saw our room we requested a room change because the corner room we originally had felt very small and claustrophobic. The desk clerk immediately satisfied our request. The clerk was very gracious about the change.. After dinner that evening we decided to see if we could get an... More

Being a SPG preferred guest with status helped to get me an upgrade to a fantastic room with an unbeatable view of the Eiffel Tower! Otherwise all the rooms are small and lacking in amenities eg complimentary tea/coffee making facility, in-room DVD player & i-pod dock. The bathroom seriously needs upgrading & some showers are faulty and not working properly.... More

The rooms are large and very clean. The location is excellent just 2 blocks from Louvre and with a Metro entrance 200ft away. The service is average (when compared to other big-name hotels) although the Concierge service is very bad. If you prefer a small boutique hotel then this is NOT your best option. More

A truly unacceptable hotel. We had to stand in line for some 20 minutes before being able to check in because of an alleged computer failure (during this entire time we and all the others waiting were ignored by the single person labouring behind the reception desk to check in the first guest in line). We had requested twin beds... More