This is not the 5 star facility it alleges to be. The hallway furniture was worn looking as was the carpet which was frayed all along the edges of the series of cut outs. Upon entering our "club room' (for 2) we were surprisingly at the small size. Our carpet was in need of vacuuming. There was one leather chair... More

For visiting Toulouse, you could not wish for a better location. The staff were welcoming and competent. Due to the road works they parked our car as it was difficult to pull up in front of the hotel. The rooms were clean and a decent size. I also thought the price was very reasonable. The only minor issue we had... More

Friendly staff, both at the reception and the bell captain, very helpful in advising a restaurant or organizing the usual taxies. The lowlights were though the beaten up furniture , people drinking in the corridors (with a full box of biers clearly bought somewhere) and a disappointing advice from a receptionist: my wife felt very bad and was in need... More

What a difference a welcome makes. After becoming bewildered by a multitude of closed streets and roadblocks for roadworks which confounded the best efforts of our TomTom, insult was added to injury when my wife received a cold greeting at the reception. Glad to arrive, we commented lightly on how challenging it was to get in and finally arrive and... More

Well located, bur practically inaccessible by car... Not too friendly staff at the reception... Standard level of comfort, with not a single drop of charm... There are other options more attractive and friendly in Toulouse, and also close to what they call the "hyper centre"...

The best price value ratio in the center square of Toulouse. (as you can't get any more centered than that). Walking distance to everything, even with the rain, you will find the pub, bar, restaurant or gastronomy experience you are looking for. The staff speaks several languages (which is a nice change for France) and they are weary to your... More

Great business hotel in the centre of town - clean and friendly service. Really liked the "this works" products to help you sleep - really nice touch and did work. Plugs by the bed are a plus. Good solution for business trips.

This was our final night in France from attending the Sarlat Truffe Festival. We usually stay at the Grand Hotel de l'Opera, but were unable to make reservations there last October and opted for the Crowne Plaza because we like this location. Our room was spacious and overlooked a small courtyard. All the staff were very friendly and upgraded our... More

The Crowne Plaza is located downtown with a large number of restaurants in close proximity. Taxi fare from the airport to the hotel was approx. Euro 20 and wasn’t a very long ride. The square in front of the hotel hosted an open-air Christmas market, so there was always some activity going on. Check-in was straightforward. The hotel had insufficient... More