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BEST WESTERN Grand Hotel Les Capitouls Toulouse

3.5 of 5
29 Allee Jean Jaures, 31000 Toulouse, France (Belfort)
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BEST WESTERN Grand Hotel Les Capitouls Toulouse
Ranked #28 of 139 hotels in Toulouse
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118 reviews from our community

    Trip type
Traveller rating
    28
    60
    24
    3
    3
Date Rating
Brussels, Belgium
Top Contributor
52 reviews 52 reviews
50 hotel reviews
Reviews in 43 cities Reviews in 43 cities
48 helpful votes 48 helpful votes
1 of 5 stars Reviewed 15 May 2013 NEW

This was definitely my last stay - ever - at this hotel. As a frequent business traveller to Toulouse, I saw the quality of service and cleanliness of this hotel degrading year after year. Apparently they have reached the bottom now. You can find my latest expercience as a Best Western Diamond Elite status member in this hotel hereunder: Room... More

Was this review helpful? Yes 1
See 5 more reviews by stinger008 for Toulouse
Moss, Norway
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 29 April 2013

We decided to have a night in Toulouse - the city also known as "Little Paris". Many nice things to do in this city. We were really not looking for anything else but a good night sleep. Even though we got a room facing an alley, and on the third floor, we were awaken several times during the night because... More

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Basingstoke, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 February 2013

I go to Toulouse about three times a year for work. A colleague had advised me to stay at "Les Capitouls" -- and I was not disappointed! From now on, I will always book a room there (I just did, for my next trip) -- I strongly recommend it, especially because of: - the very personalised service (none of those... More

Was this review helpful? Yes 1
San Francisco, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 9 January 2013

convenient location to all the hustle and bustle of Toulouse.... beyond that have to say that hotel was okay specifically if compared to the price.... the rooms where clean, however very dated, there was a plasma tv in the room but that was the most hi-tech thing there.... the shower was old and didn't have a curtain or anything..... the... More

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South Wales
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 December 2012

We were a group of 6 adults on a rugby weekend in Toulouse. The hotel is in a great location, near shops, bars, restaurants, attractions, bus stops and the metro. The rooms were clean and tidy, and the bed was one of the most comfortable that I've slept in!! Even though our room overlooked the busy 'Allee Jean Jaures' road,... More

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Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 29 November 2012

I visit Toulouse, France, several times a year (at least) on business and over the last several years I've gravitated to staying at this hotel. Not only the staff is friendly, it is clear to me that they are also customer-service focused. The hotel is conveniently located (Place Wilson is a block away, bus to the airport is right in... More

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Brussels, Belgium
Top Contributor
52 reviews 52 reviews
50 hotel reviews
Reviews in 43 cities Reviews in 43 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 9 November 2012

Good location (city centre) but the breakfast is always the same and my room on the upper floor was next to a housekeeping room. The whole night there were some machines running = a lot of noise. For the rest: service and quality was acceptable.

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See 5 more reviews by stinger008 for Toulouse
Paris, France
Top Contributor
147 reviews 147 reviews
20 hotel reviews
Reviews in 52 cities Reviews in 52 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 6 November 2012

I stayed for one night while in town on business. Check-in and check-out was quick. Free wifi was easy to log into. Breakfast was included in the price and was very nice with yogurt, fresh fruits, breads, meats, cheeses, tea, coffee, etc. Hotel was quite and I did not hear any of the other guests which is a surprise since... More

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See 2 more reviews by CriscoPhotos for Toulouse
Gateshead, United Kingdom
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 November 2012

Not the best stop over very poor dull and basic rooms, our request for a suite was an eye opener this turned out just to be another dull joining bedroom, Probably one of the worst night sleep I've had in a long time, as outside on the street level seemed to be a gathering point for every wino in Toulouse... More

Was this review helpful? Yes 1
See 2 more reviews by carbostar for Toulouse
Jerusalem, Israel
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 7 October 2012

I booked this hotel for a conference almost 10 months in advance. But then canceled and found it later in extremely great price (60%...). (and of course told all my colegues to book this hotel at this great price. The administration has kept both my reservations just in case. most of the staff is great and nice. and the hotel... More

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Hotel Albert 1er
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Additional Information about BEST WESTERN Grand Hotel Les Capitouls Toulouse

Also Known As:
Best Western Hotel Toulouse
Best Western Toulouse
Toulouse Best Western
Address: 29 Allee Jean Jaures, 31000 Toulouse, France
Phone Number:
Region: France > Midi-Pyrenees > Haute-Garonne > Toulouse > Belfort
Amenities:
Business Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites
Hotel Style:
#23 Business Hotels in Toulouse
Price range (per night): S$130 - 283
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Hotel housed in former private mansion with the charm of Toulouse brick vaults; sets in the historic area on a beautiful avenue. ... more   less 
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BEST WESTERN Grand Hotel Les Capitouls Toulouse
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