The hotel is located in the suburb of Aix, which is only 10mins bus ride. The location is convenient even if you dont have a car, as the bus stop is few meters from the hotel. However, most hotel residents seemed to have a car. The frequency of the buses are quite good, but just note that on sundays and... More

Staff were good but providing conflicting advice; on checking in, I asked if breakfast was included in the rate and was told it was not included so for the first morning I ate elsewhere. On the second morning, I did eat breakfast in the hotel and found it was included. The room was nice, but when I plugged the iron... More

IWhen I booked this hotel through Expedia for a 2 day family get away vacation I chose the non refundable option and clicked on the incorrect date of arrival - it was actually the day before!!! When I called I was told we could still come for the 2nd night's stay but that reception would have to discuss with the... More

Chose this hotel for an overnight business stay and was pleasantly surprised. The hotel is on the edge of town, and perhaps not the best option of you want to enjoy the sights of the town centre (which about 4km away). However it is only a few hundred meters from the autoroute, and is therefore extremely convenient for getting about.... More

I have stayed here several times and have found it one of the best novotels in France. It is a little confusing to find with the sat nav, but is well signposted. It is a typical novotel with good size rooms and comfortable beds. I do wish the pillows were as nice as the bed. What sets this out from... More

Really enjoyed this hotel with helpful and friendly staff. We found the rooms very clean and comfortable. The bar and resturant in the main lobby were spotles and the food simple but delicious. We didnt use the pool because it was too cold outside, but others were braver. Would definitely come back. Thanks! More

Nice location and good facilities. Reception staff really helpful and attentive. Cleaning staff forgot to hoover the room on two occasions but reception/management were really quick to deal with the problem and resolved all very profesionally. Central to Aix and food not too bad at all. Breakfast staff in main dining room very helpful and friendly. The guy in the... More

Generally an excellent hotel with pool and gardens and open air restaurant in the summer. However, the pool, garden and open air restaurant suffers from traffic noise, due to close proximity to the A8 autoroute. Also the housekeeping staff, bothered me by knocking on my door and phoning my room at 1030h in spite of the fact that I had... More