The Sofitel Marseille is a 5 star hotel with some extremely rude staff. I went to dinner with my wife and we were talking about Frances, but we were treated in the restaurant by a extremely coarse and seemed that was in doing a favor to meet. A hotel of this level requires adequately train their employees. That search and... More

fantastic property on the edge of the major tourist district of Marseilles the vieux port. Apprehensive after a 7 hour flight and a four hour train ride, our "francaise est trait mal" however we were greeted by an all english speaking staff to put us to ease. modernist decor and quiet luxury overwhelm the senses with sculpture, and objects de... More

We so enjoyed our three night stay at the Sofitel. All the staff were very helpful and pleasant, even with our inability to speak or understand more than basic French phrases. They cheerfully answered yes when asked if they spoke English. Our Harbor View room was exquisite as it had a view of the entire Port! The queen size bed... More

I stayed a few nights at Sofitel Marseille for business and everything went great. The staff was helpful, facilities were great - sauna, indoor and outdoor heated pools, good food and perfect locale. I would definitely book again.

We just stayed in this hotel for 3 nights and absolutely loved it. From the moment we walked in the front doors we felt like we were in a resort and felt relaxed. The staff were all extremely friendly and always said bonjour and smiled when we saw them. This even extended to a staff member that was off duty... More

Very nice views of the old harbour from our hotelroom. Room was very clean. Excellent breakfast. Staff at the welcomedesk was very friendly. Swimming pool is too small. Restaurant is very expensive but very high standard.

We felt very unwelcome in this hotel and also in Marseille in general. The hotel room was average with the only positive being the dirty balcony. The bathroom had pocketed, sliding opaque glass doors - you will be waking your travel partner with lights if using the toilet in the middle of the night. The shower head shoots directly through... More

We spent a long Easter Weekend here and loved it. Room smart, modern, comfortable, fabulous views over the Vieux Port. Great shower with an interesting peek-a-boo window for those that like an audience. Best breakfast ever, with staggering variety from Iles Flottant and handmade chocolate Easter Eggs and 3 varieties of brioche if calories no object, to de-ionized water and... More

The location of the hotel is great. The room rates are high compared to the size of the room. The breakfast is nice but also expensive. We could not believe how the staff of housekeeping massed up our private cosmetics & tooth brushes and dealt with our suitcase. Four mini cookies were sent with an apology note. We will stay... More