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Quality Hotel Marseille Vieux Port

3.0 of 5
16 Cours Belsunce, 13001 Marseille, France
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Quality Hotel Marseille Vieux Port
Ranked #23 of 124 hotels in Marseille
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44 reviews from our community

    Trip type
Traveller rating
    11
    26
    7
    0
    0
Date Rating
London
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 7 May 2013

This great hotel is situated right in the heart of central Marseille, so it is perfect if you like the hub-bub of the city. The main shopping district is 5 minutes away and the hotel is about 1 minute off the main Canebiere. The staff were very welcoming and helpful. We had a problem with our initial room, which was... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 April 2013

Great hotel, clean, tidy, helpful staff. Stayed in a room on the 1st floor at the back of the hotel which was quiet. Breakfast was simple (cheese, ham, eggs, toast, pastries) but exactly what we needed for a city escape. We also hired a car and parking was very convient in the city centre was there are lots of parking... More

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Corinne L, Directrice/ Hotel Manager at Quality Hotel Marseille Vieux Port, responded to this review
11 April 2013

Dear Guest, Thank you for sharing your experience of your stay with us. We are glad you had a great time in Marseille and we hope welcoming you again very soon. Sincerely yours, Corinne Lebreton More

Romford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 24 March 2013

The room was smallish but quite adequate and very quiet even though overlooked the road. Reception staff extremely helpful and pleasant and Sabrina in the breakfast room was lovely. Excellent situation, near to everything and plentiful buffet at breakfast.

Was this review helpful? Yes 1
Management response:
11 April 2013

Dear Guest, Thank you for sharing your experience of your stay with us. We are glad you had a great time in Marseille and we hope welcoming you again very soon. Sincerely yours, Corinne Lebreton More

London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 19 February 2013

Plus points: We got a good cheap package deal on this hotel and it was central & comfortable - good bed & shower. Only one chair in a double though. Less good: the service: complaints about lack of sound on English language TV got rather silly excuses and no action in 5 days; requests for coffee and milk in the... More

Was this review helpful? Yes 1
Management response:
11 April 2013

Dear Guest, Thank you for sharing your experience of your stay with us. We apologize about the problem with the English TV channel. We apologize about the problem with the english chanel. Unfortunatly it was beyond our control because of a satellite problem but I am sorry we were not able to fix it during your stay. We try our... More

greece
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 19 January 2013

We stayed for four nights. The location of the hotel is perfect, just 10 min walking distance from Vieux Port and just across a bus and taxi station. The hotel staff was very friendly, all of them were speaking English(you cannot find easily people speaking English at restaurants, cafes etc) and they were willing to assist you with everything. The... More

Was this review helpful? Yes 2
See 2 more reviews by irenegou for Marseille
Fife, Scotland
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 19 December 2012

The hotel is very conveniently located a 10 minute downhill walk from St Charles railway station and 5 minutes walk to the Vieux Port. It's not difficult to find, contrary to comments made by previous reviewers. Don't expect a large entrance, there's just a doorway for No.16 off the street into a very small foyer. It's next door to a... More

Was this review helpful? Yes 1
London, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 24 November 2012

15 mins walk from the train station and just a few minutes to the old port, this is a good option in Marseille if you just want a simple, clean and central hotel. After the tiny entrance lobby, we were expecting tiny rooms, but ours was a decent double, with super modern bathroom. Unusually we even had a little tv... More

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Corinne L, Directrice/ Hotel Manager at Quality Hotel Marseille Vieux Port, responded to this review
5 December 2012

Dear Guest, Thank you very much for your feedback. We are glad you enjoyed your stay with us and hope to see you again very soon. Sincerely yours, Corinne Lebreton More

Lyon, France
Top Contributor
68 reviews 68 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 10 November 2012

We've corresponded with the staff over arrangements for our little baby (5months) needs and the hotel was amazingly helpful. They put us in their biggest room because we have another child too (5yr old, we brought her bed). The room they've given us 409 was truly large with a huge bathroom. The hotel even arranged for us to have a... More

Was this review helpful? Yes 1
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Corinne L, Directrice/ Hotel Manager at Quality Hotel Marseille Vieux Port, responded to this review
29 November 2012

Dear Sir, We thank you for your feedback and we are glad your family and yourself enjoyed your stay with us. We understand it is not always easy to travel wit children and did our best to make you comfortable. We sincerely apologize for the problem you encountered and reinforced the control of our rooms. We hope to have you... More

Cologne, Germany
Top Contributor
56 reviews 56 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 29 October 2012

We reached Marseilles late in the evening and the hotel was a good 15 minute walk from the train station. The lobby of the hotel was really small and we were kind of unsure what we had gotten ourselves into. But once we were in the room we were really happy with the facilities. Wifi was free and really fast... More

Was this review helpful? Yes 1
See 4 more reviews by pgr031 for Marseille
Corinne L, Directrice/ Hotel Manager at Quality Hotel Marseille Vieux Port, responded to this review
31 October 2012

Dear Guest, Thank you very much for your feed back. We are glad you enjoyed your stay with us and we will be happy to welcome you again in Marseille in few months to see all the changes that have been made. Still a couple of months and it should be better! Sincerely yours, Corinne Lebreton More

Vantaa, Finland
Top Contributor
65 reviews 65 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 27 October 2012

This hotel is well situated near Marseille old port and shopping street. Staff was really friendly. Our room was modern and well sized with good bathroom and separate toilet. We even had little balcony. Staff was really helpful to tell about Marseille. Very comfortable bed. I didn't mind about noise outdoor, I'm not a light sleeper, but my friend had... More

Was this review helpful? Yes 2
Corinne L, Directrice/ Hotel Manager at Quality Hotel Marseille Vieux Port, responded to this review
29 October 2012

Dear Guest, We thank you for this comment and we are glad you enjoyed your stay with us. Your satisfaction is very important to us and your feed back will help us to improve and give a better service. We definitly hope welcoming you again in the future, Sincerely yours, Corinne Lebreton More

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Additional Information about Quality Hotel Marseille Vieux Port

Address: 16 Cours Belsunce, 13001 Marseille, France
Phone Number:
Region: France > Provence > Bouches-du-Rhone > Marseille
Hotel Style:
Ranked #23 of 124 hotels in Marseille
Price range (per night): S$124 - 211
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Quality Hotel Marseille Vieux Port is an all new hotel in the city center of Marseille. Deisgn, simple and cosy, this is the perfect hotel for a citybreak or a business travel. The hotel has 51 completly new rooms with all the modern confort and the air-conditioning. For the familly, we have really nice familly room. Indeed, our standard rooms can be linked via an internal interconnecting door, perfect for your family or a group of friends.Breakfast and Wifi are included in the rate. ... more   less 
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