Everyone we encountered was genial, helpful and efficient. From making restaurant recommendations, to booking dinners for us, guiding us to the best places to ski and shop, the hotel staff were all top-notch. The amenities were good, the steam room was really nice because I had a bad cold while there and that definitely helped. The jucuzzi could have been... More

My friends and I stayed for 4 nights in late Feb / March 2012 on a boys Ski trip. This is the second time we have stayed there. If you get a room at the back of the hotel you will sleep much better. The front rooms can be very noisy with late night revellers walking down the main street,... More

Fantastic location in the heart of Chamonix - a quick walk to top restaurants and less than 3 minutes to the ski bus! Charming Alpine-esque decor, good sized rooms and beautiful common areas. Good sized ski room with decent lockers for each room and nice pool/hot tub area perfect for apres ski. Speaking of apres ski - great spread set... More

My wife and I have holidayed extensively in chamonix over the past 10 years and since the grand hotel opened we have always wanted to stay their, it never disappointed. Firstly we were pleasantly surprised and pleased to be offered an upgrade to a Brevent Family Suite, wow, the room was divine. The location of the hotel is very central... More

The Grand Hotel des Alpes proved an ideal base for our recent week long family break in Chamonix. Our stay was definitely enhanced by the hotel’s commendable staff - Katia, Coralie, Franciose and Natalia who looked after us very well from our initial booking until our departure, answering all enquiries, sorting out our ski hire and making excellent restaurant recommendations... More

My brother and I had where lucky enough to 'escape' for a long weekend, so made a very last minute booking. Called the hotel 11pm the night before, and Coralie and her manager were very helpful, and thus secured our booking. The hotel offered to book "Mountain Drop Off" at 30 euro each way, which was fantastic. However in the... More

I think this hotel is a "four star." Don't know why. Our experience was five star from start to finish. The front desk service was top notch (Coralie). The breakfast was fantastic. The location was superb - we had a breathtaking view of the river and Mt Blanc from our balcony... where we enjoyed a bottle of wine and watched... More

This was the perfect hotel to recover from jet lag and prepare for our trek on the Haute route. The hotel has all the modern upgrades but indeed, does have the total Swiss charm. The staff was incredibly nice and accommodating. Our room was a corner room on the top floor of the center tower, with windows looking over the... More

This is my dream hotel. This hotel was totally modernised in 2005 and has the enviable combination of having all the modern facilities one expects in a comfortable hotel without losing the old world charm of the original. The staff couldn't be more helpful or welcoming. The bedrooms are well laid out, spacious but cosy, with super comfortable beds. The... More