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BEST WESTERN Saphir Lyon

4.0 of 5
18 rue Louis Loucheur, 69009 Lyon, France
Hotel amenities
BEST WESTERN Saphir Lyon
Ranked #60 of 155 hotels in Lyon
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155 reviews from our community

    Trip type
Traveller rating
    25
    70
    41
    11
    8
Date Rating
Cognac, France
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 21 May 2013 NEW via mobile

We thankfully only stayed for one night here, the room smelt of damp and a very off odour, it was basic and the beds were passable but it just was grubby everywhere. It is only a two star and not a four star as advertised. The staff were helpful and polite however. The area outside was run down and some... More

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Denver, Colorado
1 review
2 of 5 stars Reviewed 27 April 2013

This hotel was very disappointing. The only way to get any fresh air in the room was to open the window (which didn't help ventilate the bathroom at all). The room was also quite small. The most frustrating thing however was the poor internet performance. Not only was it slow, they had the nerve to block many sites from being... More

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Donaueschingen, Germany
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 15 March 2013

I´ve been visiting Lyon for business the second weekend of March 2013. The hotel is not a 4 stars as I would expect it, despite the 3 digits daily rate it´s poorly located and I thought this was the may warranty to have a stunning hotel, however facility, cleanliness and service have not been improving my experience. Entering the room... More

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Bratislava, Slovakia
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 14 January 2013

This hotel is 5 min walk from the Metro Station "Gorge de loup" and this is 2 stops by Metro to "Vieux Lyon and Place Bellecour". This a good location and quiet. Hotel is ok, comfortable and good services, this is "standard" hotel. Breakfast buffet is nice and various. I recommend this hotel for a simple stop in Lyon, there... More

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Cologne, Germany
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 11 December 2012

I visited this hotel several times and was disappointed each time: - Last time the room was not cleaned and the toilet stinking ! - In the morning at 8h already cleaning devices messing around in the corridors - regularly blocking of the elevators with collection of dirty linens - small rooms without bar and bathroom needs renovation - in... More

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Raleigh, North Carolina
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
120 helpful votes 120 helpful votes
1 of 5 stars Reviewed 9 December 2012

I give this hotel one star for the staff, pleasant, courteous, spoke English, French and one staff member even spoke German which was a nice change for me since I also speak German. This is the most dichotomous hotel I've ever stayed out anywhere in the world. It was obviously built in the early 80s late 70s and never remodeled... More

Was this review helpful? Yes 1
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 30 November 2012

Precharged three weeks in advance!? Definitely not four stars and extremly expensive- 220 € per night is a joke. And they claim 3 € in tax when I check out! DO NOT USE THIS HOTEL! Dirt in my room, no minibar anymore, no safe even if it seems like it was that before. This is an ex-hotel. It is no... More

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Albertville, Rhone-Alpes, France
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 31 October 2012

The staff were pleasant. The rooms were good, but I wouldn't call this a 4* hotel (and interestingly it's a 3* on their paperwork!). There was a good variety of TV channels available, and the Wifi was useful. The room was very clean and the tea & coffee was a bonus. We got this hotel last minute and at a... More

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Bristol, United Kingdom
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 September 2012

We stayed in this hotel which we booked at the last minute and we were very pleased with our choice. Although it is not in the most exciting location, it is within a couple of metro stops from the old town in Lyon. Although the view from the room was not amazing, it was very quiet. The room was very... More

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Copenhagen
Top Contributor
56 reviews 56 reviews
29 hotel reviews
Reviews in 36 cities Reviews in 36 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 12 August 2012

Stayed here a single night based upon pricing on Hotels.com - paid some er a single stay, but got a large double room on top floor - excellent! This is Best Western quality as you know it - basic, clean, good comfort and all you could ask for. Samsung flat-screen, aircon that works good beedings, towels and even free coffee... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Saphir Lyon

Also Known As:
Best Western Saphir Lyon Hotel Lyon
Best Western Saphir Lyon Hotel
Best Western Lyon
Lyon Best Western
Address: 18 rue Louis Loucheur, 69009 Lyon, France
Region: France > Rhone-Alpes > Rhone > Lyon
Amenities:
Business Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
#15 Best Value Hotels in Lyon
#24 Luxury Hotels in Lyon
Price range (per night): S$113 - 208
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Functional and comfortable, perfect for working or relaxing, The Best Western Saphir welcomes you in a warm and friendly atmosphereDiscover and enjoy our spacious rooms, all equipped with a comfortable bedding, air-conditioning, full HD 82cm TV with all the best channels, wireless Internet (for free), and a nice bathroom with tub and hairdryers.To make your stay as pleasant as you expect, a courtesy tray with complimentary tea and coffee is available in your room. ... more   less 
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