Stay anywhere else. The carpets are filthy, there is virtually no service, and an incredibly unhelpful staff. No electrical outlets for your use, no rubbish bin. Shower sprays water all over the bathroom, even though it is NOT one of those French showers that is actually designed to do so. Iffy wifi, which doesn't work at all in the bedrooms.... More

My wife and I stayed here for just over two weeks. It is in a working neighborhood and has a metro station right outside the door which is convenient because if you want to see or do anything in the evenings, you pretty much have to take the metro. The staff was friendly and the room was adequate. The lady... More

Well i stayed in this hotel for 4 nights . The room that i stayed in had a living room (with a comfortable sofa and ample furniture, 42 inch LCD (Restricted number of channels though), Kitchenette, Microwave, coffee maker and an attached balcony) a bed room (with a super comfortable bed , crisp white linen, cupboards, and a balcony attached)... More

Must be close to bankruptcy, based on the size of the towels, soap and shampoo given to guests. Room not properly done, but staff could not care less. TV in room not working (TV in living room was OK, although quality of channels was also bare minimum - e.g. no english-speaking channels). Room was located right above a small public... More

Stayed one night here (2 couples), but considered trying another hotel! Was rated as "decent" on another site, but when we entered the room, we didn't quite agree with that assessment! Maybe our standards are a bit high, but the room didn't feel very clean. The hallways were smelly. The room was quite minimal (in size, decoration & amenities). I... More

Correct name of this hotel at 175 Ave. Jean Jaures is "Park&Suites Elegance-Lyon Gerland". Metro station is just outside hotel entrance. Supermarket is around the corner from the hotel. English speaking staff was very friendly and accommodating. Cold buffet breakfast was very good. This was our 50th anniversary trip and we very much enjoyed our stay here. This is not... More

The hotel now goes by the name of "Park & Suites Elégance Lyon Gerland". From the moment we checked in to when we left service was abrupt. On checking the guy just handed me the key with no explanation of where the room was, or when breakfast was. All the usual greeting you would expect at a hotel were non-existent.... More

We stayed at this hotel from 5 to 10 Feb 2008 at room 212 and subsequently rm 211. we chose this place because we wanted extra space for the family since there are 2 children with us. After reading some of the earlier reviews, I felt this could be a good choice for our long stay. I'll try to be... More

Stayed for two nights. Room was fine - large and tidy. When I was there the lift was out of order - the desk receptionist was less than apologetic. This receptionist clearly would have rather been elsewhere. The Wi-fi was expensive and the connection unreliable. Overall, a decent enough hotel marred by a cocky, rude, and unhelpful member of staff. More