Overall it isn't a bad hotel at all but clearly we expect much more from a 5 star Superior hotel in the heart of Freiburg. No one to welcome you and pick-up your luggage unless you ask the concierge (who almost looked surprised that he needed to help!). Our room was nicely decorated, a bit small and noisy. The gourmet... More

A great stay. Wonderful hotel. Wonderful service. Only negative - I was in a low floor room just off the 'bridge' over the street between the hotel's buildings. Noise from the street (passers by talking, even echoes of high heels waking) was clearly audible in the room at night when trying to fall to sleep. Sound proofing is not excellent,... More

Warm, friendly and very attentive staff. Beautiful public & private rooms. I love the bar ( same bar man for the last 15 years at least) . Pristine wood panelling...always a lovely atmosphere and live piano music at night. This is THE speical place to stay in Freiburg.

We stayed 6 nights in july 2012 and picked this hotel mainly because of the air conditioned rooms which are hard to find in Freiburg and of course its 5 star rating. We enjoyed our stay,the room was spotless and very well maintained during our stay, staff were very friendly. We ate in the restaurant the meal was good and... More

Stayed at this hotel on a one night stop over on our way to Heidelberg. Delightful surprise. I requested a bottle of champagne to be awaiting our arrival as it was my husband's birthday. The hotel sent up an entire cake and a note wishing him a Happy Birthday. The young woman at the front desk greeted us and helped... More

On Saturday 12 January I went in with my wife and daughter to look at the hotel to see if we would eat there. We went into the bar for a drink only to discover that the bar was a 'smokers bar'. We asked if there was another bar and were told that we could have a drink in the... More

The hotel is very conveniently located right at the entrance of the Old Town (Altstadt) and near the shopping area of town The public spaces are decorated with taste and luxury, especially the restaurant hall. The rooms are spacious, quiet and with comfortable bed. We had flaffy pillows and feather duvet, the cleanliness was remarkable and every evening we found... More

My recent stay at the Hotel Colombi was amazing. The service was spectacular and the rooms were great. We stayed at the hotel over the holidays and the hotel put a tree in our room! It was going above and beyond. We were so pleased with the hotel. The rooms were nice and clean. The lobby was beautiful, and the... More

Stay 3 nights Staff: 5/5, the bar at the ground floor 5/5, Restaurant: 4/5, breakfast 5/5, Decoration 5/5, Common areas ( Halls) 5/5 Heating in the room: first day problems after o.k, Rooms at 1st floor smaller in size than the other but very good decoration, wall outlets hidden behind furniture