Positive: Nice location, nice sauna, nice free coffee/tea/hot chocolate in lobby, attractive building Negative: unfriendly and unwelcoming staff, first room too close to fitness room so too loud, changed rooms and this one too hot with no working air conditioner, requested double room but given single room, housekeeping staff harrassing us 3 times in an hour in morning (e.g., knocking... More

Good location, near to the train station. Basic rooms a little on the small size. Expensive breakfast at 14€ each for a buffet. More

My husband and I stayed here in September 2011. The hotel was very nice, small with a boutique feeling. The staff were very friendly and helpful. The rooms although quite small were nonetheless very clean and modern. That said we only went for the standard room so it was good value for money. On the first day we decided to... More

Ideally situated between station and town centre, yet surprisingly quiet - and we had a room overlooking the street. We had a larger room, with big bed and two armchairs, which was good as we stayed for five days. Everything was spotlessly clean. Staff were excellent - friendly, helpful and spoke excellent English which helped. Decent breakfast, though a bit... More

Stayed here many times, always dependable and clean. Close to everything you want to see and do in Freiburg. One of the better bars in Germany as well. Highly recommended. More

My wife and I stayed 6 nights at the Best Western Premier Hotel Victoria. The location was terrific; only 3 short blocks from the train station, two blocks from the historic district, across the street from a park with a museum/palace, within walking distance of a lot of restaurants, near two tram stops, and a couple doors down from a... More

We stayed at the Best Western for four nights during our tour of Europe, the hotel was clean, welcoming, good breakfasts. It was a short walk from the main railway station and was even signposted (Victoria Hotel). We had a standard double on the third floor which suited my husband as the roof garden was just outside our bedroom (he... More

Friendly staff, overpriced breakfast and a small single room with almost no natural daylight (it looks out directly onto an enclosed fire escape area). Do not accept a single room in this hotel without asking to see it first. More

This hotel was fabulous, very friendly and eco minded reasonable prices considering how close you are to the center of everything. Shops night club and pubs all nearby. The city is beautiful and the friendliest we came across in this area of Europe. I have told my daughters to go there and enjoy the atmosphere, It has some very interesting... More