Having driven through the night to get to this hotel upon arrival the Farce started Not enough rooms for our party, small full car parking a very Nasty receptionist that on 1 occasion made me Wait 1.5hrs for towels and when they arrived the "maid" told me they had just come from the washer and were wet. Not much use... More

Well, normally when one books a hotel to spend a week with a large group in the beautifully picturesque Schwarzwald, one would expect to arrive at said hotel to find enough rooms with enough beds in them that the hotel said it would provide. This apparently doesn't hold true for Hotel am Park. Not only did I have to spend... More

From the 21st to the 26th of July 2012 I stayed at this hotel with my Youth Choir, who were on tour with the orchestra in the Black Forest. Upon check in, there were not enough rooms provided for our party, and the rooms which were provided did not have enough beds. We were given two person rooms to fit... More

Honestly? Horrific. My party of 65 (booked months in advance) arrived at 2pm. Keys didn't work, there were not enough beds in the rooms, many in fact didn't HAVE a room, meanwhile the largest beer belly I have ever seen resided behind the reception attached to the most actively unhelpful and rude manager I have ever had the displeasure of... More

I stayed at the Hotel am Park at both ends of a tour of Germany and Italy. My first night there was Tuesday 10th April and I stayed there again on Tuesday 17th April. When I first arrived I was given my room key and no further directions to my room. There were no signs in the hotel lobby pointing... More

My lady and I had booked a two night stay in the Hotel Am Park via an offer in Groupon for two nights stay with breakfast and dinner included for around 100 Euros all in. We had read some of the negative reviews on here prior to booking the hotel but threw caution to the wind and decided that if... More

A clean but cold and unwelcoming hotel especially if you are English. Given our room keys and pointed to the lift to our rooms - alas not told when we arrived there was hot mulled wine (free) for guests. told later by friendly German tourist. Rooms clean and spacious with a small balcony - but with vinyl floors All details... More

Located almost inside the Black Forest, Hotel Am Park would be perfect if we were looking for a quiet nature retreat with no other activity. Unfortunately, it is a pretty long walk - nearly half an hour - from the city square and even more so from the main train station. This meant we had to spend either time or... More