We stayed at Sheraton Munich Westpark Hotel for 3 nights after a tiring trip to Southern Italy and Sicily, and were delighted to finally get back to the comforts of Sheraton. The hotel location was great and we had no problem using the trains to/from the airport and into the center of the city using day passes. Did not really...
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Stayed here for 3 days. Booked through web and we got an upgrade on arrival Modern large room was very comfortable even had a chaise lounge (after a busy day) just great to relax on. The station is just outside the hotel and 2 stops to the middle of town and all the attractions. We did not eat in the...
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Hello “Rodtrishmcb”,
Thanks for taking the time to write a review on Tripadvisor. Not sure about your comment with the pool since we do not have a pool (anymore-since December 2011) but a very modern and brandnew fitness area instead. Hoping to have you back here soon – we just opened our restaurant terrace! It’s summer and it’s green mate!...
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It doesn't look great from outside. Also, if you are looking for Bavarian character in your hotel then it won't be the place for you. But, make no mistake, this is a great place, worth all its 4 stars and possibly deserving more.
The hotel was busy the weekend I stayed and I was offered a free upgrade to one...
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Hello „E4traveller“,
thank you for this honest comment of yours on Tripadvisor. The issue with the water supply was taken care of by our chief engineer the same day, as we made this mishap our first priority of course. Again, our apologies for this unusual inconvenience you had. Good news from the F&B team is that our dinner menu will...
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We decided to visit Munich for our first wedding anniversary and we were not disappointed by the Sheraton. It is in a very convenient location for public transport and was incredibly easy to find from Heimeranplatz station. I would recommend using the excellent public transport system when staying at this hotel as it is so convenient.
We had no problems...
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Hello „Chris H“,
So wonderful to read that we had you here on your 1st wedding anniversary! I wish we would have known so we could have sent you a little treat for this happy occasion and congratulate you personally which we do now via Tripadvisor!
Hoping to welcome you again sometime & warm regards
Alexander Bieber
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I stayed on the Club level at the Sheraton Westpark for two nights. The hotel is located in a quiet neighborhood, outside the central area, but the entrance to the U-bahn is literally outside the hotel's front door and will take you to central Munich in less than 10 minutes. The room was very clean with all the amenities one...
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I stayed at this hotel for one night only as I was in Munich on a business trip and the Hilton was booked on the day of my arrival. I reached at 6 in the morning and as the check in time was at 3 in the afternoon I had to wait a while. The front desk staff was very...
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Hello “JaziJia”,
Thank you for taking time to comment on your stay here at the Sheraton Westpark! Great to read that we could Wow you from the (very early) start :-)
Every new guest is really important to us and appreciated because it’s a chance for us to show our professionalism and care so they will then become return guests....
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Really enjoyed my stay here and was disappointed it was fully booked on my return visit in April!
Hotel staff are very hospitable and the restaurant food was excellent.
Rooms were very clean and felt warm, luxurious and relaxing. Gym/fitness was good and business facilities and wifi were easy and available to use.
This would be my hotel of choice...
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Hello "Punam71”,
We appreciate your comments and thank you for sharing this experience - with the world. I’m confident that our signature “Sweet Sleeper Beds” added to your impression of “luxurious and relaxing rooms”, as well as our modern but warm interiors.
Glad to welcome you back soon and please don’t hesitate to get put on the waitlist – there...
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We just stayed 4 nights at this hotel. If my teenage sons were writing this review they would say that it was awesome! We booked two club level rooms. Rooms were clean and up to date. Bathroom were nice even though we had a minor issue with one of them the first night of our arrival. But as promised by...
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We stayed one night on the way through Munich, it was very expensive but distinctively average, we also had to pay 20 Euros to park the car for one night. On the positive, the breakfast was excellent, plenty of choice!
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I decided to stay at the Sheraton Westpark as it is part of the SPG group and offered very good value. Unfortunately it didnt manage to live up to the expectations I have on Starwood hotels. The check in was a bit strange and the receptionist didnt manage to provide us with access cards so we stayed the first night...
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Hello “Prescriptiondog”,
We read your comment with great attention and would like to share some follow up regarding your main points. Our biggest concern is the Check In that set you off with an unusual first impression. A discussion with our Front Office Management has taken place and the team extends their sincere apologies to you, since this is not...
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