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All 384 Munich hotels

Mandarin Oriental Munich

5.0 of 5
Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
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Mandarin Oriental Munich
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94%
Ranked #1 of 384 hotels in Munich
Most recent review
5 of 5 stars Reviewed 6 June 2013
R K Binghamton, NY
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372 reviews from our community

Traveller rating
    326
    31
    12
    3
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Families
61
 
Couples
173
 
Solo
28
 
Business
70
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Binghamton, NY
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 6 June 2013

Great room, absolutely hugh. Extremely competent and friendly service. The drink and snack items in the room fridge were included in the room price. When leaving, we were offered complimentary bottles of water by the doorman, a nice touch.

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MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
11 June 2013

Dear R K, Thank you for taking the time to share your experience at our hotel. These few words make me and my team very happy and there is no better reward than our guests’ contentment. We await your next visit in the near future. Kind regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

Sydney
Senior Contributor
33 reviews 33 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 6 June 2013

Its the old story, the people make the hotel or the airline and its particularly true of this property. The location of the hotel is just wonderful and the building itself is delightful renovated older building. Our suite was large, well furnished and well maintained. There is a very nice roof top pool and bar. Breakfast was very, very good... More

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MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
11 June 2013

Dear SydneyAlan, Thank you for your kind compliments about the Mandarin Oriental, Munich. You are making a most beautiful recommendation of our roof top bar and staff. On behalf of the team, I would like to let you know how much we all appreciate it. It will be a pleasure to welcoming you again in our hotel soon. Best regards,... More

Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 June 2013

Upon our arrival in the afternoon we had to wait for our room to be ready, so they offered us a round of complimentary beverages while we waited, which was very much appreciated after a full day of travel. Our room was perfect. The beds were quite comfy. The bathrobes are very luxurious! Loved the shower & tub too(even provides... More

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MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
11 June 2013

Dear Terri A, On behalf of the entire team, I would like to thank you for sharing such fantastic and nice comments about our hotel. We are delighted to learn how much you appreciated your stay at Mandarin Oriental, Munich through your Europa trip. We are hoping and looking forward to welcoming you again in Munich soon. Yours sincerely, Wolfgang... More

LAS + CPH
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
Reviews in 25 cities Reviews in 25 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 3 June 2013

Spent 3 days in Munich in May. Been to munich before several times, but first attempt at staying at the Mandarin in Munich. Have some previous Mandarin experience. My review will be balanced on the location, price, quality (perceived), quality (realised) and overall comparison to similar chains. The good. As others have mentioned the location is very very good. Right... More

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See 3 more reviews by MorganJ for Munich
MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
12 June 2013

Dear MorganJ, Many thanks for your detailed comment on Mandarin Oriental, Munich. The carpet in the lobby as well as the marble bathrooms are obviously a matter of individual taste. Until your comment, we never had any negative remarks concerning the carpet in the lobby. Although you comment on some issues which I read with interest, I am delighted to... More

Charlotte, NC
Top Contributor
63 reviews 63 reviews
10 hotel reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 31 May 2013

Amazing. I never knew how good customer service could be until I stayed here. We were in a suite for three nights, and I honestly don't have one complaint. Yes it's pricey, but in this case, you pay for what you get. We arrived much earlier than planned due to a flight change, and the staff couldn't have been more... More

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MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
11 June 2013

Dear Vandelay37, What a pleasure to learn that you enjoyed your stay at the Mandarin Oriental, Munich. We would like to thank you for your kind words about the staff and the kitchen team. It is very important to us to make our guests perfectly happy. We are looking forward to welcoming you again to Mandarin Oriental, Munich and I... More

Singapore
Senior Contributor
43 reviews 43 reviews
34 hotel reviews
Reviews in 31 cities Reviews in 31 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 28 May 2013

I reviewed this hotel back in 2011. I been back a few times always on my own. This time I brought my wife and our 3yr old, quite frankly because I trust this hotel. After a 12hr flight with a 3yr old you need a great hotel and the MO in Munich didn't let us down. Location is good, building... More

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See 6 more reviews by Green_kermit for Munich
MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
7 June 2013

Dear Green_kermit, Your family and you seemed to have had a fantastic time! It is a great pleasure to read it and thank you for sharing so many different and detailed praises. We are very much looking forward to welcoming you and your family again in Mandarin Oriental, Munich. Yours sincerely, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

Waxhaw, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 28 May 2013

The Mandarin was our first stop on a three city trip and and it set the standard for service, comfort and luxury. The entire staff, in particular Dominick the Concierge, were a delight. We were upgraded to an apartment like Tower Suite upon arriving and couldn't wait to return to it at the end of the day. The amenities and... More

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MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
7 June 2013

Dear Penny D, Reading your comments is most rewarding and do most certainly flatter us. To know how much you enjoyed the amenities, the decoration, the linens the Nespresso Machine and so many other features. It is great to learn your impressions on Mandarin Oriental, Munich and thank you for recommending our hotel. We hope you won’t miss an opportunity... More

Utrecht, The Netherlands
Senior Contributor
30 reviews 30 reviews
27 hotel reviews
Reviews in 25 cities Reviews in 25 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 27 May 2013

A hotel of this standing must be able to meet the highest standards for every guest. The Mandarin Oriental is a splendid hotel offering very high levels of customer service. The hotel is conveniently located in the Munchener Altstadt just a few meters of Maximilianstrasse (if that interests you) and Marienplatz. Marienplatz also is where to find all public transportation... More

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MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
3 June 2013

Dear Mknops, It is a delight to learn that you had a wonderful stay and thank you for praising so beautifully the Mandarin Oriental, Munich in so many ways. Concerning the noises and disturbance you have experienced I would like to personally apologize. I wish you would have notified us earlier, so we would have made our best to find... More

Cincinnati
Senior Contributor
39 reviews 39 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 23 May 2013

This is a beautiful hotel property located with in walking distance to historical monuments etc high end shopping and museums. The hotel staff is well trained in exceptional manners and style. Our room was a junior suite, very large, handsomely furnished, with marble bathroom. First Class property with elegant and formal public areas and rooms.

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See 4 more reviews by Cynthia S for Munich
MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
27 May 2013

Dear Cinthia S, What a pleasure to learn that you enjoyed your stay at the Mandarin Oriental, Munich. We would like to thank you for your kind words about the hotel’s furnishing and decoration. It is most important to us indeed, to satisfy and delight our guest with a wonderful and effective service. We are looking forward to welcoming you... More

Zürich
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 22 May 2013

Let's talk about the bad stuff first, I think it's more useful - the wellness, the so called business centre and NO FREE WIFI! When you pay in excess of EUR 600 a night, you'd expect damn well that you get free WIFI, like MOST places in the world. NO! You have to pay extra for the internet?! What [--]... More

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See 2 more reviews by foreignasigirl for Munich
MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
23 May 2013

Dear Foreignasigirl, We are sorry to learn that you did not enjoy our fitness and wellness center during your stay at Mandarin Oriental, Munich. The area was added in 2012 in order to provide an exclusive area to work out and have a personal trainer available upon request. The sauna and steamroom area is small but sufficient for our size... More

 
 
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Additional Information about Mandarin Oriental Munich

Also Known As:
Mandarin Oriental Munich Hotel Munich
Mandarin Oriental Munich Hotel
Mandarin Oriental Hotel Munich
Mandarin Munich
Munich Mandarin Oriental
Munich Mandarin
Address: Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
Phone Number:
Region: Germany > Bavaria > Munich
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Munich
#1 Romantic Hotels in Munich
#1 Luxury Hotels in Munich
#2 Family Hotels in Munich
Price range (per night): S$828 - 1,870
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
With a central location, Mandarin Oriental, Munich is a calm refuge of Neo-Renaissance charm and elegance, providing the highest levels of personalized service. The award-winning hotel redefines luxury within the city’s most historic setting. The hotel is ideally located in the heart of Munich, within the city’s old town, surrounded by museums, the Bavarian Opera House, theatres and the famous Hofbraeuhaus. ... more   less 
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