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Axel Hotel Berlin

4.0 of 5
Lietzenburger Str 13-15, 10789 Berlin, Germany
Hotel amenities
Axel Hotel Berlin
Ranked #156 of 663 hotels in Berlin
4.0 of 5 stars 467 Reviews
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467 reviews from our community

What travellers say about this hotel
  • Junior suite(11)
  • Top floor(10)
  • Very nice(10)
  • Spa area(7)
  • Superior room(6)
  • Comfortable bed(5)
  • Good location(5)
  • Friendly and helpful(5)
  • Front desk staff(3)
Traveller rating
    169
    178
    74
    30
    16
Only show reviews for Family (5) | Couples (183) | Business (72)
Date Rating
Queensland
Senior Contributor
35 reviews 35 reviews
Reviews in 17 cities Reviews in 17 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 19 May 2012

Firstly the location is great and the staff here all go out of their way to help you make the most of your stay. One young man in particular, Saul was extremely polite and helpful and nothing was any trouble for him. He definitely stood out and his customer relations skills are excellent. Saying that I just didn't really like... More

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AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
21 May 2012

Dear andyoz, first of all i like to thank you for your recent stay in the Axel Hotel Berlin and for your review here on Tripadvisor. We are always happy to get a feeback from our guest. I m really sorry to hear that you are not happy with our Design and the colors of the Hotel. This is something... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 17 May 2012

After very good experience at the Axel Barcelona last year, I decided for Axel Berlin & booked superior room... even though Intercontinental was cheaper in the same period (-20 EUR per night)... Hotel is really good located but needs some & more "fresh make up"... like room numbers sticked on the wall lights in halls... looks like you are in... More

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AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
21 May 2012

Dear TravelX17, thank you for your review here on Tripadvisor. To improve our service it is important for us to get a feedback from our guest.I m sorry to hear that you are not really satiesfied with your recent stay. Our rooms have a regular size for a modern City Hotel. Please not that we have only 87 rooms and... More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 7 May 2012

Good location, only 2 minutes from the main underground lines, nice rooms really well cleaned and staff always helpful and nice. The roof terrace bar is open only on summers Jun-Sep (I thought this should be said more clearly in the hotel webpage) also the largely promoted free wifi is not working properly in the evenings when many people connect... More

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AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
8 May 2012

Hi Mercurio78, thank you so much for your comment here on Tripadvisor. I m happy that you had a good time with us here in Berlin. We like to work on your suggestions as well and hope that you will see the difference when you are back in Berlin. Best regards, Oliver Boehme, General Manager, Axel Hotel Berlin More

Winchester, United Kingdom
Top Contributor
83 reviews 83 reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 30 April 2012

Well appointed room BUT could do with more lighting (rather too modern minimalist in that area) Good location for Ku'dam and Zoo area. Close to U-bahn and bus routes. Excellent breakfast. Comforatble lounge areas. Nice cocktail bar. wi-fi throughout Great staff Shops nearby with bars, cafes and restaurants (some flying the rainbow flag) Good price for this capital city. Special... More

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See 3 more reviews by tankerton1944 for Berlin
AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
2 May 2012

Dear tankerton1944, i like to thank you so much for your kind review here on Tripadvisor. We are happy that you had a good time with us and we are also glad that you like to return to our Hotel. We are all looking forward to see you in the near future. Best regards, Oliver Boehme, General Manager, Axel Hotel... More

Leeds, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 April 2012

I stayed here last week with my bf for 3 nights! I didnt know what to expect being a 'gay' hotel. For what we paid for our room, I think was exceptional value, the hotel is modern, and appeared v clean and has a sleek contempary urban feel. The roof hot tub was an added bonus, which we used. The... More

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AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
30 April 2012

Dear Ian C, i like to thank you for your comment here on Tripadvisor. We are happy that you had a good time with us so far and it would be nice if we have the chance to welcome you back in Berlin in the near future. Best regards, Oliver Boehme, General Manager, Axel Hotel Berlin More

New Smyrna Beach, Florida
1 review
5 of 5 stars Reviewed 27 April 2012

I arrived to the hetero friendliest. hotel staff, with great amenities in the hotel, breakfast, bar, spa, gym, Wifi, in the heart of berlin minutes to the best shopping area and cafes. The price was fantastic the rooms were detailed with clean comfortable beds, jetted tubs, lots of spa style samples, minibar.. Couldnt of asked for a better place for... More

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AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
30 April 2012

Dear sobefox, thank you so much for your really nice comment here on Tripadvisor. It makes us always happy to get a positive feedback from our guests. We are looking forward to welcome you in the near future. Best regards, Oliver Boehme, General Manager, Axel Hotel Berlin More

Denver, CO
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 25 April 2012

My partner and I just returned from another great stay at the Axel. We were so pleasantly surprised to find that Sherry Vine was performing at the hotel. Her show was fabulous. As usual, the staff was wonderful...friendly and helpful as always. I would not stay any place else in Berlin. More

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AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
26 April 2012

Hi Snarfdoog, thanks again for your great comment here on Tripadvisor. It is always a pleasure to see that our guest are happy and that we reached our goal. Sherry Vine is Amazing and we are also always happy to have her here in the Hotel for a Show. We are all looking forward to see you in the near... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 23 April 2012

An excellent location for seeing the sites of Berlin but we were disappointed by the hotel. The room, even though we stayed in a junior suite was lacking in the basics ie iPod dock, free English speaking TV channels, effective air-con and was not as clean as it should have been. Major annoyances: House keeping, on check-in we had to... More

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AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
25 April 2012

Dear TUC10, thank you for your comment on Tripadvisor. I m sorry that we couldnt reach your expectations. I m sorry that it took so long with your roomcleaning. I will figure out what happend during your stay. About the music belong to our concept and i think that everyone has their own opinion.Our Whirlpool has a temperature of 36C... More

Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 23 April 2012

This is a hotel for people who like form over function. A few examples: The first morning there was a lot of noise in the corrider from cleaning or service persons (hoovering?!). The shower head was so big (or the cabin so small), that it was impossible to find a place out of the shower. The light buttons were dark,... More

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AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
25 April 2012

Dear kn0kki, first of all i like to thank you about your review here on Tripadvisor and in the same time i m sorry that we didn`t reach your ecpectations. We are always trying to offer the best guest service. I m sorry for the Houskeeping which start 9am by the way, we are trying to dont disturb our guest... More

Vienna, Austria
Senior Contributor
23 reviews 23 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 April 2012

It is a Hetero friendly Hotel because officially it is a gay Hotel - when we where there, me and my wife we wanted to experience that kind of hotel and 4 gay friends from Brazil choose that hotel too. Service is great, price was okay, we book trough a internet hotel booking system - we payed for breakfast at... More

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See 7 more reviews by Francis V for Berlin
AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
25 April 2012

Dear elbaron13, thank you so much for your Tripadvisor Review. We are happy that you had a good time with us and we are looking forward to welcome you in the near future. I wish you all the best and send regards from Berlin, Oliver Boehme, General Manager, Axel Hotel Berlin More

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Additional Information about Axel Hotel Berlin

Lietzenburger Str 13-15, 10789 Berlin, Germany
Price range (per night):* S$113 - 385

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Axel Hotel Berlin
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