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Axel Hotel Berlin Reviews

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Axel Hotel Berlin

4.0 of 5
Lietzenburger Str 13-15, 10789 Berlin, Germany
Hotel amenities
Axel Hotel Berlin
227 traveller photos
Ranked #192 of 660 hotels in Berlin
4.0 of 5 stars 712 Reviews
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712 reviews from our community

Traveller rating
    242
    275
    113
    51
    31
See reviews for
Families
9
 
Couples
287
 
Solo
177
 
Business
90
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Just ok”
3 of 5 stars Reviewed 23 May 2013 NEW

My German friend recommend that we stay here as it was close to a lot of places we would all be going. The rooms were a lot small than the pictures (when are they not) and to hot tub was a lot lot smaller than the pictures on the hotel website. The Good things: Staff in the bar/restaurant were very... More

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Miami, Florida
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
“Disappointed!!”
2 of 5 stars Reviewed 21 May 2013 NEW via mobile

I learned of the Axel hotels while in Barcelona. I walked into the fabulous lobby and was impressed with the ambience and the look. When planning my trip to Berlin i went out of my way to book the Axel. Was looking forward to my experience. The location of this hotel is prime. I arrived to find a simple reception... More

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AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this review
23 May 2013

Dear AMoyet, thank you very much for your review here on TripAdvisor and for staying with us. I am very sorry we were not able to meet your expectations. Please let me asure you, the size of the room is normal for a city hotel. Nevertheless I can understand some people might find it small. In those cases we can... More

Milan, Italy
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
“Great stay but some security concerns...”
4 of 5 stars Reviewed 20 May 2013 NEW

I stayed for a weekend in January, my seeond visit to the Axel and I think it is generally a good hotel which offers value for money and a good location. The outside temperature was -16°C, which meant the rooms were a bit cold, but maybe that is to be expected in such a climate. The breakfast was great and... More

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AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this review
22 May 2013

Dear Christoferismo, thank you very much for your kind review here on TripAdvisor. I am happy you enjooyed your stay at Axel Hotel Berlin. Also let me assure you that of course we bother if somebody enters the hotel who is not a guest. We are currently working on a few mor security facilities, like equipping our elevators and the... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“My first boutique hotel experience”
4 of 5 stars Reviewed 15 May 2013

I spent 3 nights at the Axel hotel in Berlin, booking a single room. This was my first visit to Berlin, and to Germany in fact. On arrival the very pleasant and helpful receptionist offered me the choice of a twin room, which I was delighted to accept. It was a very good sized room, with two single beds pushed... More

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AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this review
22 May 2013

Dear LondRobert, thank you so much for your kind review here on TripAdvisor. I am very glad you had a good time staying with us. If you come back to Berlin, please feel free to visit us anytime! You might also want to check out our other hotels in Barcelona, Buenos Aires and our newest one in Maspalomas / Gran... More

San Diego, California
1 review
“Rip-Off of Gay Community”
1 of 5 stars Reviewed 13 May 2013

We prepaid five nights at the Axel Berlin in April 2013. After checking in, we were given a room that was ridiculously small -- about the size of a college dorm room. It was painted in a depressing flat black paint and had an all glass shower with a permanent red light bulb in the center of the room. There... More

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AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
21 May 2013

Dear RSD2013, i m really sorry that you have the feeling that we Rip Off the Gay Community. This is totally not in our mind. I spoke with the receptionist and he confirm that you don`t give us any information at all that you will come back. The room was empty and without luggage for completly two nights and nobody... More

villeurbanne
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Pleasant hotel”
4 of 5 stars Reviewed 13 May 2013 via mobile

Well situated hôtel located near kadewe. Full breakfast buffet. Mostly gay. Close to gay scene. Small but pleasant spa. Clean room. Put the 'do not disturb' card if you don't want to be wake up by service at 9am.

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See 2 more reviews by rogerbeee for Berlin
AxelhotelBerlin, Leiter Front Office at Axel Hotel Berlin, responded to this review
15 May 2013

Dear rogerbee, thank you so much for this nice review here on TripAdvisor. I am happy you had a good stay in Axel Hotel Berlin. We are looking forward welcoming you again soon. Please feel free to visit our other hotels in Barcelona, Buenos Aires and Maspalomas / Gran Canaria as well! Best regards from Berlin, Christoph Michel, Front Office... More

London
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Perfect weekend getaway”
4 of 5 stars Reviewed 7 May 2013

We stayed here as a birthday / anniversary present from my better half - we much prefer the small friendly hotels and we weren't disappointed - we had a junior suite which was just as advertised, I have to say we did see the standard rooms and they were a tad on the small side. Service was great, the lads... More

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AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
8 May 2013

Dear Michele77, thank you so much for your great review here on Tripadvisor. It is always important to get a feedback from our guest and for sure it is much better to read a positive one like yours. We are happy that you enjoy the time with us and we are all looking forward to welcoming you in the near... More

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent Hotel in the Heart of Berlin”
5 of 5 stars Reviewed 7 May 2013

My best friend, Owen, and I stayed in Berlin May 1 - May 5 for the second time and had an excellent stay. The staff are excellent and friendly. Chris on the front desk was esp good at finding some not so easy to find information about rowing clubs in Berlin. Keep it up!!

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AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
8 May 2013

Dear 22Greg, first of all i like to thank you for your recent stay in the Axel Hotel Berlin. We are so happy that you had a good time with us and we are really appreciate your great review you wrote here on Tripadvisor. We are all looking forward to welcoming you in the near future. For the moment i... More

1 review
“Excellent stay!”
4 of 5 stars Reviewed 7 May 2013 via mobile

Just came back from 3 nights at the Axel Hotel and would definately recommend it! Having read all the reviews saying that the rooms are small I don't know what they were talking about, the room were of a good size, definitely enough for our stay anyway! Hotel staff were friendly and helpful, and they had a secure luggage storage... More

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AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
8 May 2013

Dear BenDCh, thank you so much for your great review here on Tripadvisor. It is always important to get a feedback from our guest, so that we have the chance to improve our service as well. We are all looking forward to welcoming you in the near future. I wish you all the best and send regards from Berlin, Oliver... More

Copenhagen, Denmark
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Unfulfilled (high) expectations”
3 of 5 stars Reviewed 7 May 2013

Coming for a short stay in Berlin to celebrate my birthday, my partner and I had booked a Junior Suite at Axel for two days. Our expectations were quite high - not only did we have the impression of a rather up-scale hotel, but it was also the first time that we'd opted to stay at a gay-oriented (or "heterofriendly",... More

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See 3 more reviews by Lasse1973 for Berlin
AxelhotelBerlin, Geschäftsführer at Axel Hotel Berlin, responded to this review
8 May 2013

Dear Lasse1973, first of all i like to say thank you for to choose the Axel Berlin during your recent stay in Berlin and for the time you invest to write a review on Tripadvisor. I m really sorry that we couldn`t met your expactation during your time in Berlin. Therfore i can only apologize. Please understand that 90% of... More

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Hotel Summarization (Beta)

What travellers say

  • “Junior suite” (19)
  • “Spa area” (12)
  • “Very friendly” (8)
  • “Top floor” (7)
  • “Very nice” (5)
  • “Great location” (4)
  • “Superior room” (4)
  • “Comfortable bed” (3)
  • “Front desk staff” (3)
  • “Gay bar” (3)

What travellers search

  • axel hotel berlin review

Additional Information about Axel Hotel Berlin

Address: Lietzenburger Str 13-15, 10789 Berlin, Germany
Region: Germany > Berlin
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #192 of 660 hotels in Berlin
Price range (per night): S$95 - 467
Hotel Class:4 star (4*)
Reservation Options:
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Axel Hotel Berlin
Lietzenburger Str 13-15
10789 Berlin
Germany
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