Perfectly satisfactory upscale city centre hotel, very good central location, clean rooms and decent facilities. Rather good breakfast. Does not really do anything to stand out but equally does exactly what you would expect. More

I stayed at this property for three nights and had a good stay overall. The hotel is quite generic looking and won't win any awards for innovative style but is very comfortable. The room was nice and I slept well. The hotel is very big and the lobby is huge so I didn't tend to interact with the staff much... More

This hotel was pleasant and the grand staircase is very impressive in the centre of the hotel. Check in staff were ok, concierge, some friendly, some not. We had drinks in the bar one night and the staff were distracted watching something on tv which was unprofessional and not the standard we expected from a Westin hotel. However, despite these... More

This hotel is located in a wonderful location, not far from the Brandenburg Gate and Museum Island. There is much construction going on in Berlin at this time and the hotel is surrounded by it. We arrived on a very hot day, 31C/90F. Unfortunately, our room's air conditioner was "kaput", (yes,the honest opinion of the man who came to fix... More

My girlfriend and I stayed in the Westin Grand on the Friday night as part of a long weekend away in Berlin. We didn't eat there so I can't comment on food, spa, pool or bar. Hotel and room were clean and house keeping staff were prompt. The negative point and this for us was a major downside. We booked... More

At the crossroads of Friedrichstrasse and Unter den Linden, this must be the best location Berlin has to offer (having been there in four different hotels on four trips in the last few years). But it is a bit of a 'railroad station' with lots of üeople coming and going, having to queue to check in and check out (as... More

the hotel is clean and comfortable. the location is central and convenient. unfortunately, the benefits stop there. the staff is not helpful at all. the hotel has policies that make it very cheap. as an SPG member, for example, they are supposed to provide free water in the room. when i asked for water, they only brought 1 bottle. when... More

A nice central hotel, the are around it has plenty of places to see and do. Room was a good size, the lobby of the hotel is nice and the chandelier in the center of the hotel is lovely A walk up to alexander platz and in the other direction a shorter walk to the brandenburg gate. Clean hotel, staff... More

Booked two rooms as a platinum member and was given a nice upgrade to a suite. However, the checkin staff refuse to give us complimentary Internet access for both rooms and also did not offer the continental breakfast as a platinum amenity! I also found the concierge to be less than friendly. Other than this, the hotel is very nice... More