Nice 4* star hotel close to Schönefeld, good shuttle service, nice rooms. Spa is huge and provided with everything you need. Breakfast was really good, but pricey tough (20 EUR).
But no Internet connection at all! Tried first in the room with a LAN cable, didn't work, then i tried "super fast" WIFI connection in the lobby, didn't work either....
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I stay at hotels...A LOT...this property seemed like the perfect location next to work. Airport hotels are usually subpar anyways, but this place takes the cake. Having now stayed here for 2+ weeks total here is my feedback:
1. Why would you put the executive suite (Room 101) above the Kitchen? All night there is thumping noises from the storage...
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Dear Nick,
we thank you sincerely for your feedback on your recent stay with us. While it saddens us that we could not live up to your expectations, we do appreciate the time you took to write us.
Rest assured that we take your feedback seriously and are already looking into the issues you've reported. I am glad to say...
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The spa is nice, the hotel is close to the airport, the room was very nice.
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Stayed here one night before catching an early flight from Schoenefeld airport. The airport shuttle collected us from the railway station, it runs every half hour and collects both from the station and the airport itself. It's about 1km from the station to the station so only a short drive and in fact it would be walkable on a nice...
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Hotel itself was OK. Despite the fact that we had asked for S-bahn station we weren’t told about free shuttle service to and from hotel.
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Mihalides,
Thank you for taking time out of your busy day to leave us a candid review. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar...
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the only reason I selected this hotel was for its shuttle service and I had to wait for 25 min. at the cold of the night for a shuttle to come from 1km away because non of the super brilliant receptionists told me that it runs on a schedule. not even the one I called to ask for sending the...
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Dear Tolgaakr,
I would like to thank you for your review and apologize that your experience with our hotel did not meet your expectations. I have sent you a private message to obtain additional details about your experience.
Regards,
Brenda J.
IHGCare
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It is very good aiprort hotel. When you have early flight form Berlin (Schoenefeld) Airport it is good choice. Good and clean rooms, very helpfull stuff. Shuttle service work perfect. We didn't test the breakfast buffet because of early flight.
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We stayed here for a night and couldn't fault it. There is a shuttle service from the airport and station. We were particularly impressed with the quality of the breakfast with a brilliant choice of items. We stayed at the Andel's Hotel for the next few nights and the breakfast at Holiday Inn was superior. Would stay there again.
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I had the pleasure of staying at this property for 4 days in October. It was a complete SNAFU on my part as I originaly thought this was close to the international airport. I should have guessed by the price (had the Lindburgh suite...very nice), 100 Euros/night. The room was as large and accomadating as anything in North America, whis...
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Room is very good, shuttle service works perfectly. Restaurant is OK. It is as good hotel for an early flight from Schoenefeld.But, it is unbelievable for me how come a chain this big charge guests for internet EVEN I N THE LOBBY!! Charging for wi fi is like charging for electricity or water in the shower!!! There are neighbourhoods, parks,...
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