This hotel is deserving of the #1 rated hotel in Hamburg. The staff are extremely professional, the rooms are very nice (spacious and the bathrooms are the nicest I have ever been in) and the location is perfect. It's in the shopping district and a couple blocks from the main train station but seems so quiet and peaceful. Please note... More

The hotel is directly on pedestrian street with many shops and cafees and close to main train station (on the nice side away from the drug addicts and prostitutes down on Steindam...). If you prefer central nice location, it dosen't get better than this. Rooms are nice and clean but not too spacious for standard rooms. Staff is very attentive... More

We stayed for an extended weekend. The hotel is very luxurious in a very discreet way. It’s totally central situated in a historic building above a little shopping area, rooms are nevertheless quite and very beautifully furnished (lots of wood, lo-fi but warm) with a spacious bathroom. Good breakfast buffet helpful and friendly stuff. More

Just back from a weekend i Hamburg and the Park Hyatt. As a hotel located in a big city, I think it is hard to beat this wonderful place. Staff was friendly in a natural way, from the maid to the concierge. Best breakfast I have ever had outside my home and perfect spa/ swimmingpool area. The capacity at dinner... More

The hotel is situated in a beautiful old building right near central station and on the main shopping street. I was with my family and the service was excellent from housekeeping to room service. My only preffered place to stay in hamburg. The rooms are beautiful and spacious and the toilets are super. I love this hotel. More

Excellent location close to the train station, I have stayed there several times and have had a wonderful customer experience every time. I enjoy the rooms very much, the open space, the rain shower, some rooms have heated floor tiles by the sink and the toilet. Only negatives would be expensive internet (free if you are gold and above) and... More

I didn't like anything about this hotel other than it's central location and breakfast. The staff seemed unfriendly and unhelpful, until you complained. Then they were all over you. My particular room felt cramped and dated and unfortunately overlooked the main shopping street. It was not too amusing being woken at 5am by the sound of delivery vehicles to the... More

The Park Hyatt Hamburg is definitely the best hotel in the city. Location really close to the main trainstation and located directly to shopping and sightseeing. Service is very, very good, absolutely perfect. You feeling like home with friends but you are in the hotel. The hotel has a fantastic SPA, an star restaurant and offer very warm service. Try... More

Colleagues told me that this was their first choice hotel in Hamburg and there is no question that it is fantastic. Staff was gracious and friendly. I wanted to spend the entire weekend in my room it was so lovely and comfortable. The bathroom was equally spectacular. Breakfast was delicious. Get it included in your room rate because otherwise it's... More