Stayed for business trip, ideal location for airport, clean, efficient, friendly, does everything you expect - I will have no problems returning to this hotel (in fact I will be in January) More

Rooms are very comfortable and supper and breakfast actually very good. Nothing of interest nearby, but its 10 minutes from the airport, and if you have meetings in the area hard to fault More

Although chosen for the location, it is not easy to get to by public transport to either airport or city center. Not a big issue if it wasn't for the sour outlook of the hotel area, the limited possibilities for eating out and the outside of the hotel itself. Howver, inside it is compensated. Staff is friendly (certainly compared to... More

I just returned home from a 10 days stay in Hamburg. This time at the Best Western Queens Hotel and I must say I was truly Impressed with the wonderfully nice staff at this hotel. On my last trip to Hamburg I stayed closer to down town at a "NH" hotel and every request I made to the staff was... More

We chose this hotel as it gave the option of parking the car for 2 weeks at the hotel and transport to the airport was included. This all worked perfect. The hotel was clean and the personnel was friendly and helpful. We did not try the breakfast as we were travelling very early. The bar was expensive. There is not... More

Comfortable enough hotel but they tried to charge us for a breakfast we didn't have. The deal was 'room only' so we expected to pay for breakfast (€16.00 each). When we checked out they said we'd have to pay for breakfast on the last day even though we did not have it. The receptionist claimed we should have been told... More

We stayed at this hotel at the beginning of June 2008. We had a 'Comfort Room' with a queen bed on the 4th floor overlooking the main entrance and parking lot at a rate of 73Euro per night. The hotel staff was friendly and helpful. We incorrectly assumed the hotel was airconditioned, and were advised otherwise at checkin. To our... More

Very clean, tidy, superb friendly local staff. Room was outstanding. Only sampled their breakfast this was increadable, lots of choice and plenty of it. The room I had was more of a suite, quite exceptional in every aspect. The location is great if you want to be able to return from your day to a quiet peacefull hotel. Buses and... More