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Jumeirah Frankfurt

5.0 of 5
Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
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Jumeirah Frankfurt
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34 traveller photos
Ranked #6 of 260 hotels in Frankfurt
4.5 of 5 stars 85 Reviews
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85 reviews from our community

    Trip type
Traveller rating
    47
    27
    8
    1
    2
Date Rating
Manila, Philippines
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Perfect ending to a long trip”
5 of 5 stars Reviewed 23 May 2012 NEW

Stayed overnight after traveling in Italy on May 18. Rooms are beautifully furnished, and I loved the privacy in the elevator. Feels like you have your own transport every time. Shopping center is right next door, and the shopping street is just 5 minutes walk away. I had to run out and try to find some accessories for my iPad... More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
24 May 2012

Dear Guest, thank you for your nice words on Trip Advisor. We are happy to know that you have enjoyed your stay with us. Rest assured that your comments are passed on to all those, who contributed to making your stay a more comforatable one. We certainly enjoyed looking after you and we do hope to have the pleasure of... More

Scotland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Loving the decadence !”
5 of 5 stars Reviewed 20 May 2012
1
person found this review helpful

I loved my stay here I've read the comments from others, and largely agree with them - but I still had a great stay. Yes, the overhead shower will have cold water when it's first turned on (but so will any shower) Yes, the breakfast range is a little limited - but it still has plenty. At €25 for breakfast,... More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
21 May 2012

Dear Guest, thank you for your feedback following your recent stay at our hotel. We are very happy to hear that in general you enjoyed your stay with us. We take your comments very seriously as this will help us in our day to day business. Rest assured that your comments will be adressed by the respective department heards for... More

Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Best Hotel in downtown Frankfurt”
5 of 5 stars Reviewed 19 May 2012
1
person found this review helpful

I stayed here for a conference in May 2012. Great location in downtown Frankfurt, walking distance to the old opera. The hotel itself is very modern, with very special elevators (you will see!) and the rooms are decent size for a downtown hotel. While a bit expensive, this is yet the best hotel in Frankfurt that I have stayed at. More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
21 May 2012

Dear Guest, thank you for your comments on Trip Advisor. We are very happy to hear that you enjoyed your stay with us and that everything was to your satisfaction. We certainly enjoyed looking after you and we do hope to have the pleasure of welcoming you back to Jumeirah Frankfurt very soon again. Kind regards Dagmar Woodward General Manager More

Luxembourg
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Worth every penny!”
5 of 5 stars Reviewed 16 May 2012
1
person found this review helpful

Stayed only for a weekend but would immediately move in ! Perfect location, high quality amenities and costumer-friendly service. Variety of breakfast could be larger though... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
18 May 2012

Dear Guest, thank you for your comments on TripAdvisor. We are delighted to know that everything was to your entire satisfaction following your recent visit at Jumeirah Frankfurt. Your comment regarding the variety of our breakfast buffet has been addressed to our F&B Manager for immediate improvement. We certainly enjoyed looking after you and we do hope to have the... More

Mecca, Saudi Arabia
1 review
“Best Hotel to End our european trip”
5 of 5 stars Reviewed 15 May 2012

We stayed in Jumeirah Frankfurt for 2 nights at the end on our journey on May 2012. The hotel is perfect. A very stylish and modern hotel. Friendly staff. They care a lot about details. We got a specious deluxe room on 12th floor. My zeil shopping center is just next door to the hotel which is great for shopping.... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
18 May 2012

Dear Guest, thank you for your feedback on TripAdvisor following your recent stay at our Hotel. We are very pleased to know that you enjoyed your stay with us. We certainly enjoyed looking after you and we do hope to have the pleasure of welcoming you back to Jumeirah Frankfurt in the not too distant future. Kind regards Dagmar Woodward... More

Mumbai / New York City
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“What a Shame - horrible service/maintenance of a beautiful building”
1 of 5 stars Reviewed 13 May 2012
2
people found this review helpful

After having stayed at Jumeirahs around the world am very dissapointed at the terrible quality of service and maintenance of the Frankfurt hotel. If you're looking for a clean room and a 3 star type hotel, this one will meet that standard. If you're expecting a functional room, above avergae service and a well maintained room - you'll be sorely... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
15 May 2012

Dear Guest, thank you for your comments following your recent stay at Jumeirah Frankfurt. I am very sorry to hear about the shortcomings during your stay. Please accept our sincere apologies for not meeting your expectations on several occassions. Rest assured that your feedback will be addressed to the concerned department heads for immediate improvement, to avoid disappointment of the... More

London, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“One of the best in Frankfurt”
5 of 5 stars Reviewed 8 May 2012

Centrally located, next to shopping streets and financial centre, very convenient. Hotel itself is shiny new and unlike many other "5 star" European hotels, this one deserves it's 5 stars. Rooms are on the smaller side, but perfectly fine for a business trip or a weekend. Well equipped with Nescafé espresso machine, large plasma tv, Bose iPod dock, luxurious bathroom... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
11 May 2012

Dear Guest, thank you very much for taking your time to share your experience while staying at Jumeirah Frankfurt. We are pleased to know, that you enjoyed your stay and that everything was to your entire satisfaction. Rest assured that your comments will be passed to all those, who contributed to making your stay a more comfortable one. Thanky you... More

Athens, Greece
1 review
“BEST HOTEL I VE EVER BEEN (apart from aguilla rethymno crete)”
5 of 5 stars Reviewed 3 May 2012

luxury hotel sittuated in the center of Frankfurt. Perfect area for business and leisure. All receptionists extremely polite and helpfull. A Greek BellBoy the most pollite and cheerful character. Room amenities - just perfect! everything electronic!!! PERFECT JYM I VE EVER SAW.....only one negative: Very expensive Breakfast!!!! not variety enough... More

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JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
7 May 2012

Dear Guest, thank you for your lovely note on TipAdvisor. We are very happy to know that you have enjoyed your stay with us. Rest assured that your comments will passed on to all those, who contriubted to making your stay a more comfortablen one. Thank you for being our guest and we hope to have the pleasure of welcoming... More

Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
“Excellent Hotel”
4 of 5 stars Reviewed 3 May 2012

Hotel Rooms are excellent at the Jumeirah Frankfurt. Location wise its 5 out of 5. However the Lobby is a bit small. The shopping district is not far away. But the rooms are brand new, and you feel at home More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
7 May 2012

Dear Guest, thank you for your comments on TripAdvisor. We are happy to know that you feel comfortable during your stay in our house. Thank you for being our guest and we are looking forward to welcoming you back in the not too distant future. Kind regards Dagmar Woodward General Manager More

Du13
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Perfect location for Social & Shopping!”
5 of 5 stars Reviewed 2 May 2012

My taxi had some difficulty getting the correct road since all roads in that area are one way & the hotel is not immediately on the main road(which is good) its about 50meters off with an access road. The recieption area small & that's ok but could get crowded very quickly. I was offered tea at the check-in counter and... More

Was this review helpful? Yes
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review
7 May 2012

Dear Guest, thank you for taking your time to share your comments on Trip Advisor. We are delighted to know that you felt very comfortable during your stay and that everything was to your satisfaction. Rest assured that your feedback concerning breakfast will be discussed with our F&B Department for immediate improvement. We are always open to the comments of... More

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Additional Information about Jumeirah Frankfurt

Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Price range (per night):* S$290 - 730

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Jumeirah Frankfurt
Thurn-und-Taxis-Platz 2
60313 Frankfurt, Hesse
Germany
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Coffee maker Deluxe Room # 1203 on 12th Floor. ein Blick aus dem Fenster Bathroom
Jumeirah Frankfurt Pictures (34 traveller photos)

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