I have stayed here 3 times, each stay for 4 nights/5 days, in Nov 2011 and Jan 2012. Everything is so dark in this hotel! On the whole it's fine - rooms are quiet and clean, beds are comfortable, bathrooms are good so overall it's acceptable value for money. The first 2 times I stayed I had a huge room... More

Went there with wife and baby - first had a room allocated somewhere in the back of the hotel - difficult to access with pram so they gave us a room right next to reception. Big room, clean shower. Perfect. What else do you want - room was an upgrade though we booked at a very low price in advance... More

We stayed at the Derag hotel for 3 nights during the German grand prix as it was the nearest hotel with availability at a reasonable price. The hotel is located on the main road into the centre of Bonn –walking distance to the shops, restaurant and bars etc.. Check-in was fast, efficient and friendly. Reception staff were professional and helpful... More

We were of course lucky to get a fantastic deal for our 3 day stay at this wonderful hotel. It is situated in a very covenient location with an underground station nearby and also a few very interesting museums. A leisurely walk along the rhine river bank to the city centre was a highlight and as for the hotel rooms,... More

On the Whole, this Extended Stay Hotel is merely adequate... 3 Stars is probably a bit generous overall as 2 Stars would be more appropriate as an Extended Stay... On the plus side, location is excellent. A subway stop just down the road a few feet (Museum Konig) makes it just one stop to Heusallee where a short walk takes... More

I made reservations well in advance for Kanzler, but 3 days before my departure I went online to print out my confirmation, I found out that they had been "Cancelled" to no knowledge of mine. When I called the hotel (International long-distance, mind you), I was told several times that the reservations manager wasn't available even though it was during... More

We got a good price for a 4 star hotel in a major city but when we arrived we were amazed at how gorgeous it was. The staff were very friendly and helpful and the room was more of an apartment! Everything was absolutely perfect and could not have been better and there was even an underground secure car park... More

Average hotel in the vicinty of DHL and only stayed here as I was relocating to Bonn and was booked in by my company here. Staff are non-attentive and it takes a lot of coaxing to get them to do anything like repair the air con. Fitness area is mediocre and the weights are locked away in a cupboard for... More

We have been here 4 weeks now for work relocation to Bonn from the U.S. The staff appears to delight in themselves at being arrogant and unwilling to resolve problems in the room. The cleaning staff are friendly but do not clean very well. We have had mold growing in the shower since they moved us to this room from... More