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Hotel Excelsior Duesseldorf

3.5 of 5
Kaiser Strasse 20, 40479 Dusseldorf, North Rhine-Westphalia, Germany
Hotel amenities
Hotel Excelsior Duesseldorf
Ranked #12 of 237 hotels in Dusseldorf
4.5 of 5 stars 58 Reviews
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58 reviews from our community

    Trip type
Traveller rating
    25
    27
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Date Rating
1 review
5 of 5 stars Reviewed 31 March 2012

Having stayed at this wonderful hotel twice,( my husband 10 x's!!) the experience only gets better !! . From the amazing breakfast to the more than accomodating and professional staff. They can't do enough for you. Selfishly I hate to recommend this gem, but they deserve the recognition and your business. David & Mary New York, USA More

Was this review helpful? Yes
Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
6 April 2012

Dear David & Mary, Thank you very much for your wonderful words. Should you like to stay with us again on your next visit to Düsseldorf, it would be our pleasure to offer you a special something. We would be happy to make your next stay with us even more memorable. Best wishes Andre Vestert More

Luxembourg City, Luxembourg
Senior Contributor
23 reviews 23 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 March 2012

We visited this hotel in March for 4 days and were very pleased by our choice. First of all, the location is really nice – near a lovely park with birds and rabbits and about 7 minutes walk from the old town, embankment and the main shopping street. There is a underground and tram station nearby. The personnel were very... More

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See 4 more reviews by Cathrine L for Dusseldorf
Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
31 March 2012

Dear Cathrine L, Thank you very much for your perfect feedback. We are happy to hear that you had a great time at Hotel Excelsior. We hope you will find another good reason to come to Düsseldorf and visit us again. Best wishes Andre Vestert More

Miami, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I just spent 4 nights at the Excelsior - I have nothing but good things to say. The front desk was always helpful - recommended a nearby pub for a hearty dinner. The restaurant personal were courteous. The bartender was out of port one evening, but the next, was right there with a fresh bottle secured especially for me! Lobby... More

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See 2 more reviews by ReubenJr for Dusseldorf
Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
31 January 2012

Dear ReubenJr, Thank you so much for your detailed and fantastic feedback. We are very pleased to hear that you enjoyed the time at Hotel Excelsior Düsseldorf. We have already finished renovations on some of our rooms and will continue with the rest. Im sure we will be able to accommodate you in one of our new rooms on your... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 26 January 2012

For the third year running I have stayed at this hotel during Boote Germany the largest boat show in the world. I need to be ready to go on the first day and each year they have found me a room early enough to get some sleep after a transoceanic flight with early arrival. The rooms are large and with... More

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Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
28 January 2012

Dear FreedomSailor, Thank you so much spending your time to share your experience with us! Our main goal is to have satisfied guests who are returning to us year after year and we are more than happy that you have enjoyed again your stay with us. Be sure that you have a “home away from home” when in Dusseldorf! Yours,... More

The Hague, The Netherlands
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 15 January 2012

We stayed one night in January (2 adults and 2 children). We stayed in a four bedded room and it was much bigger then I thought it would be because there was a separate door for the room with the additional 2 beds, so nice for parents! The decor is a little dated but everything was clean and the design... More

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Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
16 January 2012

Dear divachitown, Thank you for writing such a lovely review and also for taking the time to post it on tripadvisor. Thank you also for your kind words about our staff, I will be sure to pass them on to the whole team! We look forward to welcoming you and your family back to Hotel Excelsior Dusseldorf in the near... More

Scheveningen, The Netherlands
Senior Contributor
33 reviews 33 reviews
Reviews in 25 cities Reviews in 25 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 16 December 2011

We (2 adults and one child) stayed here in a triple room during a visit to the Christmas Markets in December 2011. This hotel has an old world feel to it, the lobby was nice and inviting; we were met at the reception by a very polite and helpful person (sorry cannot remember his name). Everything was ready, I signed... More

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Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
17 December 2011

Dear Beer_Club_for_Men, Thank you so much spending your time to share your experience with us! Such great feedback is definitely a motivation for us to always give our best! I will be sharing your comments with my colleagues and I know it will be much appreciated. We hope you have a wonderful Christmas time. Kind regards Andre Vestert More

Moscow, Moscow City, Russia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 12 December 2011

I adore this hotel. We stayed in Excelsior for three nights 08-11 december 2011. The hotel is located with 10 minutes walk from the AltStadt, 1 min to go for metro station. The room was clean, everything was working. So we just enjoyed every day there! Surely I will come there again. Breakfast was great! Thanks to the personell of... More

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See 3 more reviews by yuyulka for Dusseldorf
Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
31 December 2011

Dear yuyulka, Thank you for taking your time to write your review. It was a pleasure to had you staying with us! It is always great to hear how much our guests enjoy staying here with us and reviews like this are excellent for our motivation. We are very proud of our staff. They work hard and enjoy making people... More

Isle of Man
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 12 December 2011

John O says it all really. The staff could not have been more helpful, the room was huge and spotless, breakfast filled us up for the day and we were just yards from the underground which was handy if too wet to walk through the park. A short walk to the markets and shops and just a 10 to 15... More

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Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
13 December 2011

Dear Lorraine S, thank you so much spending your time to share your experience with us! Your detailed feedback is wonderful to read that I read it twice and finally shared with all my colleagues already. I only can say - a big thank you! See you again Warm regards Andre Vestert More

Waterford, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 7 December 2011

I stayed in Excelsior hotel for christmas markets.The hotel was conveninent to centre of city with uban nearby.The staff were very helpful and friendly.We had room with balcony which was perfect as I dont smoke and my friend does.Had a really nice stay here,siobhan ireland More

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Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
8 December 2011

Dear siobhan57, thank you so much for your kind review! We are so glad you enjoyed your stay with us and cannot wait to have you back with us. You have been lovely guests! We hope you have a wonderful Christmas time. See you soon! Warm regards Andre More

London, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 November 2011
1
person found this review helpful

Our first trip to Dusseldorf, and the Excelsior, but definately not our last. The Hotel was excellent. Immaculate, quiet, comfortable and spacious room with excellent bathroom. The breakfast was amazing, both the choice and the standards of the food. The staff were very professional and friendly and the Hotel was a lovely walk through the nearby parkland to the centre... More

Was this review helpful? Yes
Andre Vestert, Leiter Front Office at Hotel Excelsior Duesseldorf, responded to this review
10 November 2011

Dear John O, your review made our day - thank you very much !! Become a fan on our facebook page and be informed about our actual and future projects and news. We hope to see you back soon. Warm regards Your Hotel Excelsior Team More

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Additional Information about Hotel Excelsior Duesseldorf

  • Excelsior Hotel düsseldorf
Address: Kaiser Strasse 20, 40479 Dusseldorf, North Rhine-Westphalia, Germany
Price range (per night):* S$160 - 277

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