I see the poor reviews and am genuinely shocked. As someone that has travelled and stayed in some of the best hotels restorts in the world, I always come back to Las Dunas to feel at home. There is something so relaxing about the place. Not for Las Dunas the pretentious airs and graces of certain well known American chains,... More

We've just come back from a short trip to Las Dunas. We arrived late on Sunday night as our flight was delayed a couple of hours. We had a table booked in the restaurant so they knew we were on our way. When we checked in we were told that the Chef had gone home and we could not order... More

The grounds were nice, but they did not give any five star service. More like a three star hotel as observed by others. I had a huge leak coming from the bathroom above but it took two days to fix and even then it started again. A swamp in my bathroom at $600 a night. I was refused bar service... More

ARRIVED JUNE 2004 , staff very helpful,food & drinks very expensive,beach is not up to blue flag standards,this Hotel in my opinion does not quite deserve a 5star rating when you compare it to other de-luxe hotels in the world. More

My husband and I stayed at Las Dunas from February 21 through 25, 2004. We were looking forward to relaxation with luxury, service, and great food. The hotel disappointed from the moment we checked in. I had called in January and requested a reservation at the Michelin starred Lido Restaurant for the 21st at 8:00 p.m. When we arrived at... More

Paid $100 extra for a sea view. Brought me to a room that looked at the tops of palm trees and down onto the pool. I complained and they said, "well, it is in the direction of the sea!". I ******* until they gave me a room on a higher floor, but that room was covered in ants! The beach... More

staff was rude, they dumped our reservation after we had confirmed the night before. dumped is a room with no carpet and leaky plumbing. More