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The Hotel Alfa Gestion

5.0 of 5
Urb. Benamara, Avda Dos Hermanas s/n, CN 340 km 168, 29680 Estepona, Spain (Formerly Crowne Plaza Estepona-Costa del Sol)
Hotel amenities
The Hotel Alfa Gestion
Ranked #11 of 37 hotels in Estepona
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176 reviews from our community

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Traveller rating
    56
    70
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Date Rating
Belfast, United Kingdom
1 review
5 of 5 stars Reviewed 23 April 2013

We visited the Crowne Plaza for a hen weekend 19th April to 22nd of April. All nine of us were made to feel very welcome by all staff at the hotel. Nothing was too much trouble for any of the staff. The rooms and facilities were excellent, very clean and modern. All the nearby bars and resturants were very welcoming... More

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Workington, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 13 April 2013

Appalled to have my rewards nights reservation cancelled less than 2 weeks before my stay as this hotel is no longer the hotel 'is no longer part of the Holiday Inn system. Was travelling to celebrate a milestone birthday with friends. Flight, car hire and party venue all booked and IHG cancelled! It seems the reward scheme is all about... More

Was this review helpful? Yes 2
Ayr, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 November 2012

I visited the Crowne Plaza in late September this year, my booking was handled by Nadine in reservations, to say her attention to detail, proffesionalism and "nothing was a problem" attitude were truly "world class" Our room was first class and throughout our stay, everyone without exception was a credit to the hotel, I will return again soon as the... More

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Brighton
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 20 October 2012

At night, the frontage of this hotel looks a bit like a Gaudi structure, and it grows on you... We came on a week's break, and my wife was not very impressed at first, but by the second day the staff attentiveness and the lovely bedroom had won her over! She also said the Full Body massage at the Spa... More

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Ribble Valley
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 October 2012

A car is a must to get the full benefit of this excellent hotel as it is about 5 miles from Puerto Banus and a similar distance from Estepona in the other direction. San Pedro is just 2 miles away and has plenty of shops and restaurants. If you take the toll road it costs 4.44 euros but is a... More

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Glenrothes, United Kingdom
1 review
4 of 5 stars Reviewed 12 October 2012

Hi We have just returned from the Crown Plaza where we spent 5 days. The hotel is about 50 miles from Malaga Airport and takes just under an hour using the A7 ( not the AP7 as this is the toll road). Located about 6 miles fom Puerto Banus ( £12 by taxi) and 10 miles fro Marbella. Both are... More

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Balfron, United Kingdom
1 review
5 of 5 stars Reviewed 1 October 2012

We spent 10 days at the Crowne Plaze from 15th Sept 2012 and had a great stay. We had read many reviews before booking and despite a nightmare trying to book through Last Minute.com (never again will we use them), we had a fantastic time. The hotel is close to the A7 dual carriageway and a car is a boon... More

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Mario G, Gerente at The Hotel Alfa Gestion, responded to this review
8 October 2012

Dear June T, We thank you for having taken the time out to comment about your stay here on the Tripadvisor. All the staff were delighted to read that they had exceeded your expectations and to tell us about it. It is most appreciated and is one more time the reason to go that extra mile. This is the best... More

Kent
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 September 2012 via mobile

We have just returned from a four day stay here. A large group of us stayed for a family wedding and I have to say from the moment we walked through the door the staff were exceptional. There WAS someone there to ferry our suitcases and check in for 14 of us was a smooth experience. I am agog that... More

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Mario G, Gerente at The Hotel Alfa Gestion, responded to this review
8 October 2012

Dear Jackie and Mark, First and foremost we would like to thank you for having taken the time out to write about your experience here on the tripadvisor. We are delighted to read that you and your family enjoyed the Hotel with its services and we exceeded your expectations!. We are very glad that you have taken time out to... More

Manchester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 9 September 2012

this hotel was stunning the food was very nice i reccomend the shanghai express in the hotel the room the lovely stay at the pool the beach is rubbish overall it was lovely but let down by the fact the only thing you could hear was the cars on the motorway

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Mario G, Gerente at The Hotel Alfa Gestion, responded to this review
17 September 2012

Dear Guest, Thank you for having taken time out to write a comment here on Tripadvisor. We are delighted to read that you enjoyed your stay with us and that you recommend us to other Tripadvisor readers’. This means a lot to us and motivates us to continue to deliver that extra special personal service. Once again, thank you for... More

Vancouver, Canada
Top Contributor
72 reviews 72 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
45 helpful votes 45 helpful votes
1 of 5 stars Reviewed 6 September 2012

Not sure how this hotel got five stars. There is limited staff at this hotel - there is no valet, no bell man or any other services you might expect at a five star. This hotel is overlooking a motorway which you can only get to on one side of the motorway. I would highly recommend a GPS. Miss the... More

Was this review helpful? Yes 1
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Mario G, Gerente at The Hotel Alfa Gestion, responded to this review
20 September 2012

Dear Guest, Thank you for leaving your opinion here on Tripadvisor. It is with regret that we are getting informed this way that you did not enjoy the Hotel and this part of Costa del Sol. We do take constructive comments very seriously and we have looked into the complaints you are mentioning in your writing. However we would like... More

 
 
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Additional Information about The Hotel Alfa Gestion

Also Known As:
Crowne Plaza Estepona-Costa Del Sol Hotel Estepona
Crowne Plaza Estepona-Costa Del Sol Hotel
Estepona Crowne Plaza
Crowne Plaza Estepona
The Hotel Alfa Gestion Estepona, Costa Del Sol
Address: Urb. Benamara, Avda Dos Hermanas s/n, CN 340 km 168, 29680 Estepona, Spain (Formerly Crowne Plaza Estepona-Costa del Sol)
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotels in Estepona
Price range (per night): S$242 - 347
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Discover near cosmopolitan Marbella and Puerto Banus the new Hotel Crowne Plaza Estepona-Costa del Sol. Surrounded by lush subtropical gardens and close to the beach, it offers luxurious, stylish accommodations with top-class amenities to its guests indulging in a spa break or a golf holiday, relaxing in the sun with their family, attending a business event or benefiting from a company incentive. Relax in spacious deluxe rooms with balconies, in splendid Junior Sea View and Family & Kids Suites large balconies, in Duplex Penthouse Suites with whirlpool & terrace, or in the exclusive Presidential Duplex Penthouse Suite with private infinity pool on its own roof terrace. Chill out in L Attitude or La Estanza framed by 2 pools. A culinary journey offer the restaurants Shanghai Express and Tesela with garden-terraces. Pamper your body & soul in our Spa & Wellness center with sauna, steam bath, aromatherapy showers, 8 treatment rooms and fully equipped gym ... more   less 
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The Hotel Alfa Gestion
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