Hotel was nice on arrival, it went down hill fast. Starting with breakfast the next day. Restaurant seemed ok , till spotted cockroaches all over the floors and the flys. Pool areas, and bars ,ok . But prices way over the top for us not on all inclusive.

stayed at the hotel in august 2012. room was on 9th floor so the view was pretty awesome on both sides but the food was a buffet and always terrible, there were cockroaches in it, it was every day the same and cold, restaurant was all dirty, no gym, not enought beds around pool...not gonna stay there again

What a disappointment. My husband and myself booked a 10 day all inclusive stay in el pinar in September 2012, and I knew the minute I walked in to the reception that this was not the 4 star hotel I expected. Staff at reception were unhelpful and the room was average. The hotel itself desperately needs an overhaul. No gym,... More

Stayed at the hotel back in June 2012. Room was on the ground floor and when we arrived we where greeted with dead cockroaches on the floor, dirty bed linen and a disgusting bath room. when we spoke to reception it took 3 days for a cleaner to come, who burst into our room at 8am and screamed at us... More

That was just a perfect experience!!! Lovely hotel, huge room, really clean. The only disadvantage we found was that there was no fridge in the room. We were checked into a room on 10th floor with amazing view on both sea and moutains !!!! Very friendly and informative English speakig staff made the stay even more pleasant. Would strongly recommend.

My wife and I stayed here for 10 days in Sept 2012, great food, very nice staff they could not be more helpfull. The accomodation was kept very clean and tidy. Had read some reviews prior to going that were not very complimentary, you can not please everybody, some folk just like to moan. We had a lovely time and... More

Stayed here in September with 3 friends. Although the hotel is quite old we had a great time. We didn't expect the food to be amazing at the price we paid but it was always edible and nobody went hungry. Rooms were always kept clean and tidy and the staff seemed friendly and helpful. Overall a good value holiday in... More

Very good value for money. Just returned from a 4 night break, lovely hotel. Cant understand the negative comments. Yes the hotel is out on a limb, but within walking distance of town, and there is a bus supplied free of charge running every 20 minutes, dropping off in town and the beach.Looking to go back in the near future.

had a great time, fair to say rooms are tired and dated but spotless, towels changed daily Food was okay,some choices not my kind of grub but theres lots i won't buy at home, salads also great. Vodka and lager fine its all we tried but never heard anybody say otherwise. Pool area was clean and never had a problem... More