the hotel was centrally located and the rooms have wood floors but it is not a four star hotel. The is helpful but not very knowledgable about the city More

We have just returned from a three night stay in Bilbao, and were thoroughly impressed by this hotel. The lobby is ultra modern looking, with large spacious windows and an elegant design. The reception staff were also most helpful, speaking English and Castillian. The room was very spacious, finished to a very high standard with a contemporary feel. The bed... More

Stayed here for two nights in august.Lot of autobuses with tourists at this time,but no problem at elevators or breakfast.Spacious room and bathroom,good comfort bed.Had room on the 7° floor with frontview of the river.Could park my car in the street adjacant,but there is also a garage.Easy access by highway,hote is just enetering the city.It's about 10 minutes walk to... More

OK....OUR SURPRISE, was that we thought that we had booked the "other" Gran Hotel (Domine) right at the Guggenheim Museum. We had just given the name "Gran Hotel" to our travel agent, and only noticed the error the night before we left Australia ! A quick check of Tripadvisor showed us that this place was not too bad....just located on... More

Gran Bilbao is a very good hotel on a small hill 10-15 minutes to go into the old town of Bilbao. A bus station is in front of the hotel which has a direct access to the old town and to the center of Bilbao. There is no metro station in the surrounding of the hotel. The rooms are very... More

The service at this hotel was good, the staff at reception spoke good english and were friendly & helpful. The hotel itself is modern but pretty sparse for a 4 star, no gym or pool and a pretty small bar. However the breakfast buffet was extensive, and the restaurant looked good but we didnt try it. We stayed in a... More

Stayed in this almost brand-new hotel in April 2011. Rooms are very spacious with large bathrooms including all you need, shower, bathtub, hair dryer. Free wireless Internet (password printed on the room confirmation) in the whole hotel area, dozens of free TV channels (only three in German: RTL, Comedy Channel and VIVA, all Austrian!). Electrical heating and air condition, top-hung... More

My husband and I stayed in an executive room for 4 nights mid-February. This is the third Sercotel property we have stayed at in the last three years (maybe I should sign up for their loyalty program) and we have been pleased with every stay. The room was huge with a separate sitting area with couch and flat screen tv.... More

Driving to a ferry, we decided to stay in Bilbao and see the city. The Sercohotel was handy, its on the outside of the main town, avoid driving downtown. But it was only 5 minutes to walk to the old town. And from there onwards easy to get to the Guggenheim. Hotel was modern business style, a bit soulless. For... More