I got a dark room at the end of the hall just above the reception. Dark old room, not very clean (specially the toilet). Every attraction in Bilbao is at walk distance from the Hotel. Expensive parking. Poor breakfast for the price charged. More

We stayed here in March and enjoyed our stay. The room we had was large and included a table and chairs. The room had everything they promised but never quite felt like a four star rating, it was a really good three star though. The room always felt clean and the staff were always pleasant. The hotel was well located... More

This hotel is located a 1/2 block from the metro and two blocks from the train station. Worked for me as I arrived in Bilbao by bus/metro from San Sebastian and left via train for Madrid. Decor is very old. Needs an update. Staff was okay, but not the friendliest bunch. Museums are within walking distance and the Old Town... More

Stayed here from the 6th to the 8th October with 18 other members of the Arklow Silver Band. We were in Bilbao to play at the naming ceremony for the Arklow Forest a cargo boat that was built in Bilbao. We were brought over by Arklow Shipping and they really looked after us. The hotel was exceptional from check-in to... More

Arrived with a group of 19 others and we are all part of the Arklow Silver Band who were in Bilbao to play at the naming ceremony of a new boat for Arklow Shipping which was called the Arklow Forest. We arrive on Thursday 6th October and stayed for 2 nights. We had Breakfast and our Evening meals here and... More

The location was perfect - just 2 blocks from the train station and a block from Cafe Iruna - but everything else was merely average.....The room was clean, but furniture is old and the bed acceptable but not really comfortable. The in-room safe didn't lock. The linens were worn and rough, though clean. Acceptable accommodation for a night at that... More

This is the greatest hotel! Nestled in Bilbao's hub-bub of activity, we tripped upon it during fiestas in Bilbao. They are awesome- the service is fantastic, a quiet getaway from fiestas, but maybe thirty steps away from a flurry of activity. Even though we weren't actually staying there, they allowed my husband to use a conference room for free in... More

The bedroom is very old, the views of the wondow are awful if they are interior, you don't want to open the window. The bathroom it seems an hospital, all white. I had to change the bedroom cause of the water of air aconditioned start coming out. The answer was good because they put me in a better room, but... More

I've stayed three times in thismhotel, well located in Bilbao, at walking distance from best attractions of the town. Service is good, wifi connection is not perfect in all the rooms, but generally ok and quite fast. Only remark is about the dimension of the rooms, very small, ok if you are alone and with only hand baggage. More