Being in the center of the city with fine views of the Guggenheim's curvaceous exterior, back-dropped by the beautiful Basque Country hills, the location of this hotel couldn't really get any better. The lobby and breakfast terrace are lovely, bright, inviting spaces and the service matches the 5-star rating but there were a few niggles which means I can't quite... More

I arrived at 1130am and initially they told me that they had no rooms for me. I shared with the reception staff that I had a meeting at noon and badly needed a shower after my long flight to Bilbao. They were understanding and accommodated my request - quickly finding me a room in the hotel that had just turned... More

You cannot beat the location and view from this property. The hotel however, although modern from the outside is average and feels somewhat old and run down on the inside. It is a popular place for the bar and business gatherings. A few things and style were lacking in the room. The business center printer and telephone did not work,... More

I actually giggled with glee when I opened the curtains to see the Guggenheim just outside my window. I felt like I could just reach out of my window and touch it! I thought it the noise level would not be bearable on the side of the hotel facing the museum, but it was fine. The rooms, and hotel decor... More

This is a lovely 5-star property in Bilbao's most amazing location, just opposite the stunning Guggenheim Museum, steps from the city centre and surely well served by public transportation - the bus from/to the airport leaves just 30 metres from the hotel, and so does the trambus. A modern property with lovely well designed rooms with all the services. Lots... More

Just stayed in this Hotel as part of our 2013 northern Spain trip. This Hotel is modern and has all the facilities required of such a Hotel. The view from the 7th floor rooftop breakfast area is a highlight a is the quality of breakfast and the service provided by the friendly staff. Location is perfect to explore the city... More

A really excellent hotel. Extremely modern and stylish, although not too sure on the décor of the cocktail bar! It's a bit like something from Star Trek! However, that aside, the hotel is immaculate and the rooms spacious, and the beds really comfortable. The service is as good as you can get, without being stuffy. All the staff were friendly... More

Stayed two nights, We booked a standard room so knew we would not be getting a view of the Guggenheim, the hotel has a very impressive sculpture in the atrium with lots of natural light flooding from the glass roof. The room was spacious and the bathroom was fully kitted out with everything you could need to enjoy your stay.... More

Stayed here for one night only. We arrived very late and were starving after a long day of travelling but the staff found us a restaurant down the street that was still open. We checked in to our rooms later and found both 307 and 507 to be perfectly comfortable, although neither room had windows with outside views, only towards... More