I was looking forward to staying in this historical monument, a beautifully restored 16th-century palace just outside of Vitoria-Gasteiz in a quiet area. The exterior was not as spectacular as I had imagined, but the interior is very charming and tastefully decorated. Done in dark wood, it has a very cozy feel. Our room for three was nice, it even... More

The actual hotel looks beautiful, with a cozy back yard and good parking possibilities. Staff is great, helpful and friendly. Rooms are interestingly designed, however, our room reeked of tobacco, even though it was said to be non smoking. The negative part is that hotel location is less than charming and pretty far away from the center of the city.... More

A nice hotel for a reasonable price with a good restaurant, friendly personnel, nice ambiance and private parking. Disappointing because of the very uncomfortable bed and disturbance by noise of the neighbouring room (love making and snoring). The prime goal for a hotel should be the comfortable rest of the clients; we did have little rest from little sleep and... More

The first thing why you go in a hotel is to have a good sleep. Well, the beds are bad and the pillows are extremely bad and small (it is true we did not ask reception for another pillow, but there were none in the cupboard). If you come by car it is OK, there is plenty of parking space.... More