The food at this hotel was very impressive and offered a wide selection of fresh fish and meat dishes, as well as numerous salads and side dishes. We tried the hotel's a la carte restaurants, but preferred the variety of the buffet. The hotel grounds are very well maintained and the pool area is relaxing. The pool itself was a... More

This hotel and staff was just right for a single mother and teenage daughter. The staff were friendly but not overpowering. The other residents were not all English which was lovely and consisted of newly married couples and the older generation. Perfect for a holiday where you would like to relax and forget the stresses and worries of life back... More

An older but well maintained hotel that doesn't look anything special from the outside but is a hidden gem inside. Our comfortable and well appointed junior suite offered enough space for our family to relax without getting under each others feet. The staff were friendly and helpful and even though the weather was a bit disappointing we had a great... More

Friendly service from all of the staff and close to all amenities. Rooms clean and very comfortable with good view of the sea at the front or Mount Teide at the rear. Good pool set in lovely gardens. The food was good with an A La Carte evening meal twice in the week at a separate dining room which was... More

Chose this hotel after reading reviews and was certainly not disappointed. As the saying goes "you can't please all of the people all of the time". Food was plentiful, rooms clean and comfortable and if the entertainment is not to your liking then don't look or listen. Would recommend and hope to return in the future.

Right then here we go. We have just returned from a weeks stay 22-29 May 2013 ALL inclusive at the San Felipe. I am 42yrs old my wife is 44yrs and our daughter is 10 yrs. This hotel was booked solely on the comments on trip advisor prior to booking. First impression. Book in was fine and we were given... More

Lovely location. Good food. Clean public areas. Pleasant room. Dreadful entertainment. Very unpleasant reception staff who seemed to have a problem with English guests. Small dark haired girl challenged my online booking and told me to pay 140euros to upgrade!! She made my whole booking in experience very stressful.

After reading numerous reviews myself and my partner decided to take a break for our visit here in Tenerife at the San Felipe 17th May to 26th. The food I have to admit was of good standard and plenty of choice for those with special dietary requirements however occasionally the food was luke warm and not acceptable. Staff most helpful... More

Booked this hotel having read previous reviews on this site. Sixth time to Puerto de la Cruz but first time to this hotel and although other hotels have been very good this is definitely the best and would certainly return. Good location, excellent choice of food in restaurant, staff very friendly and helpful. Room comfortable and cleaned daily, nice pool... More