Just back from a great stay at Hotel Suber, we upgraded to a seaview balcony room with aircon, (well worth the upgrade), room was clean, very central and veiw were fantastic. Staff were nice all except the most unhelpful receptionist I have met (man, dark spikey hair & Glasses)....... he was awful and EVERYTHING was a bother to him, however...
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Dear Edinburghbloke29 ,
Thank you for completing the survey regarding your recent stay at our Hotel. Your comments are very important to us and we value your feedback. By telling us what you liked and how we can improve, you are helping us to deliver a better experience for you and other guests in the future. We hope you will...
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Had a room on the top floor which was clean and tidy with decent decor and a good bathroom. It was better than I expected (bearing in mind it's a three star hotel). The check-in was quick, although the staff were not over-friendly. Free WiFi and air conditioning were a great bonus. Overall I don't really have anything to complain...
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Dear Chris H ,
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Just returned from a great stay at the Subur, very clean room, great location for the beach and all the bars Sitges is famous for, We did have a room with an inner view (no balcony) which we would of prefered, but as we spent all day on the fab beach and all night in the bars was not really...
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Dear ManchesterClarky,
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Stayed here before and found it ok...great location on Promenade but room was small, dark and smelt of a mixture of drains, damp and cigarette smoke. Changed rooms for a slightly better version. Possibly the most unhelpful receptionist I have ever encountered. Did not have a booking confirmation for me (looked under my Christian name, not surname, then had 3...
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Dear marco68-UK ,
Thank you for completing the survey regarding your recent stay at our Hotel.
On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is very important to us and we'll be using the feedback you gave us to implement improvements to ensure we could offer a better experience for...
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I have stayed at this hotel for the last 3 years now and unfortunately with this being my 4th this will definatley be my LAST.
check in was no problem, the room and the standards were the issue.
1... The room smelled awful as if the drains were blocked even though the room was on the 4th floor, just as...
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Reviewed 7 October 2010
Dear TONYWAYNE,
Thank you for write your opinion regarding your recent stay at our property.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. The problems and procedures described in this assessment are completely different from our quality and service standards, so we will use this complain to check our processes and implement...
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Excellent hotel. Superb location and after much research, best value overall. The only downside might be the sports bar. But then that does encourage you to venture out to one of the many amazing bars and restaurants of the town
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Dear mrwilde72,
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A well positioned, competently run 3x star hotel, whose main advantage is overlooking the sea and beach/promenade. Surprisingly noisy street especially so for April but the trade off is close proximity to Sitges, shops, bars, clubs and restaurants. The attached restaurant/eatery to this hotel is nothing to write home about and try not to use the internet terminals which are...
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Dear jetsLiverpool,
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No-one expects a luxury hotel in a place like Sitges, so the trick is to find somewhere which meets basic requirements and a bit more. The Subur (Subur is the Roman name for Sitges - unknown to the tourist office, it appeared!) sits right on the sea-front with very easy access both to the main beach and to the rest...
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Dear kimalin,
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Your feedback is very important to us and we value your opinion. By telling us what you liked and how we can improve, you're helping us to offer a better experience for you and other guests in the future.
About the breakfast, thank you for...
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Very good location right near the centre of town and right on the beach front. Staff were excellent. Rooms were cleaned daily and towels changed. Food in the restaurant was very good too. A+
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Dear djandyuk ,
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Perfect vacation across the street from the beach. I have been in Spain 14 times, mostly to Barcelona and nearby beaches like Sitges. The hotel is a bit over 100 years old and updated many times. It is a nice spot, frequented by locals for long weekends, clean but not a Hilton. I travel as a single and they have...
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Dear viajerodenoche ,
Thank you for completing the survey regarding your recent stay at Hotel Subur.
Your comments are very important to us, we value your opinion by telling us what you liked and how we can improve, you're helping us to deliver a better experience for you and other guests in the future.
If we can be of assistance...
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