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Petit Palace Art Gallery, Madrid Reviews

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Petit Palace Art Gallery

4.0 of 5
Calle Jorge Juan, 17, 28001 Madrid, Spain
Hotel amenities
Petit Palace Art Gallery
38 traveller photos
Ranked #263 of 456 hotels in Madrid
3.5 of 5 stars 89 Reviews
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89 reviews from our community

    Trip type
Traveller rating
    17
    30
    27
    8
    7
Date Rating
Farum, Denmark
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“A wannabee design hotel”
3 of 5 stars Reviewed 21 March 2013

It is a small hotel situated in the most posh part of Madrid. The hotel is quite average, though they try to look cool and modern in the spanish way you see at f.x. a Barcelo hotel. But the smartness is mere lookalike without really finding a true and genuine style. When it comes to facilities and services there are... More

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Victoria G, Gerente at Petit Palace Art Gallery, responded to this review
17 April 2013

Dear Guest, We value your comments about our hotel. It's always constructive getting reviews from our customers in order to improve our services. In relation to the hotel style, I regret that it was not right for you. I understand that the style is different and unusual and is exposed to criticism, so we take your opinion into account and... More

Tel Aviv, Israel
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Good location with nothing fantastic but nothing terribel”
3 of 5 stars Reviewed 19 February 2013

I have stayed in this hotel twice, mainly for its location and reasonable value as a place to lay my head rather than spend time in. The rooms are small but clean, though the bed and bedding could offer more comfort. Staff are pleasant and breakfast is ok, though nothing to right home about. Basically, a decent place with value... More

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Victoria G, Gerente at Petit Palace Art Gallery, responded to this review
25 February 2013

Dear Guest, We appreciate your comments and thank you for giving us the opportunity to improve through your opinion. We will work on your comments to improve our facilities. Thank you for your confidence and we hope to see you soon. Best regards, E-commerce Department More

Dublin
1 review
“Perfect Stay!”
5 of 5 stars Reviewed 18 February 2013

We stayed 3 days at this hotel and the experience was fantastic. Nice place, excellent location in a very pretty area. Staff was quite helpful and made our trip unforgettable. If you want to enjoy Madrid, you should stay here!

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Victoria G, Gerente at Petit Palace Art Gallery, responded to this review
25 February 2013

Dear Reviewer, Thank you for your wonderful review of our hotel, Petit Palace Art Gallery. It is very important for us all comments that our guests write in Tripadvisor. We do hope to welcome you back again soon. Kindest regards, E-commerce Department More

New York City, New York
1 review
“'Convenient' Buisness Trip”
2 of 5 stars Reviewed 14 February 2013

Originally, a reservation for 2 rooms at another hotel. Unfortunately, they had an internal disaster and kindly recommended their sister hotel, The Petit Palace Art Gallery. The reservation obviously was the same, 2 rooms. Upon getting to the hotel at 11pm in the evening, it was revealed that only 1 room had been reserved, not 2. One person was made... More

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Victoria G, Gerente at Petit Palace Art Gallery, responded to this review
25 February 2013

Dear Guest, We value your comments about our hotel. It's always constructive getting reviews from our customers in order to improve our services. I apologize for the inconveniences caused because of the booking reallocation, but the information that we had originally was to reserve two rooms. Then, the day prior the arrival, we received a phone call modifying into one... More

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Tel Aviv, Israel
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
“I have been to better...”
3 of 5 stars Reviewed 25 December 2012

To justify the name, the decoration in the rooms and in the small lobby is very artistic. The location of the hotel is great. Rooms are small and the room I stayed in needed some refurbishing. Rooms are also not very well equipped for 4* + hotel. It was a cold night and the blanket was not good and fluffy... More

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Victoria G, Gerente at Petit Palace Art Gallery, responded to this review
27 December 2012

Dear Guest, We appreciate your comments and thank you for giving us the opportunity to improve through your opinion. We are sorry about the inconveniences during your stay. We will work on your comments to improve our facilities. Thank you for your confidence and we hope to see you soon. Best regards, E-commerce Department More

Seville, Spain
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Good location in MAdrid”
3 of 5 stars Reviewed 12 December 2012

Correct Hotel, excellent located in one of the most important shopping areas in Madris. Rooms are ok, just a little bit small if you have a lot of luggage . Breakfast is very good . Nevertheless the heater is to high . Try to get a room far from the lifter .

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Victoria G, Gerente at Petit Palace Art Gallery, responded to this review
27 December 2012

Dear guest, Thanks to inform to Tripadvisor user´s about your stay and experience in Petit Palace Art Gallery. Remind you we have other hotels with the same good location in Barcelona, Valencia, Málaga, Sevilla, Salamanca, Bilbao, Getxo, and as you know here in Madrid We are very happy that you enjoyed your stay with us. We do hope you find... More

Dom Rep
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
29 helpful votes 29 helpful votes
“If you want to sleep dont stay at this hotel or request a room to the backyard !”
3 of 5 stars Reviewed 26 October 2012

Sadly again I have experience that most Hotels in Europe from October will not have the air condition running, instead they have the heater, even though outside temperature is still in the 20's C, but if the rooms have windows that you could open, it will not be such a great deal, but this hotel, very well located at Jorge... More

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Victoria G, Gerente at Petit Palace Art Gallery, responded to this review
27 December 2012

Dear Guest, First of all we appreciate your comments because this is the only way to improve. On the other hand I can understand your disappointment with not having air conditioning in your room, but our system does not permit to have air conditioning and heating at the same time so we have a technical routine, and during your stay... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“DONT BOTHER IF YOU VALUE YOUR COMFORT!”
2 of 5 stars Reviewed 13 October 2012

If you want to actually sleep forget it!! The mattress on the beds are like planks of wood. Four of us booked for separate rooms for a business trip and we all moaned in the morning about the beds - we all suffered from lack of sleep due to these awful beds! Apart from that the showers were great -... More

Was this review helpful? Yes
Victoria G, Gerente at Petit Palace Art Gallery, responded to this review
27 December 2012

Dear Guest, We value your constructive comments about our hotel. It's always nice to get reviews from our customers in order to improve our services. I apologize for the inconveniences caused because of the mattress. Although hardness of the mattress depends on customer's preferences, we have checked the condition of all our mattresses and we are in process to change... More

Porto, Portugal
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
“Nice weekend”
3 of 5 stars Reviewed 3 October 2012

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Victoria G, Gerente at Petit Palace Art Gallery, responded to this review
27 December 2012

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Philadelphia, Pennsylvania
1 review
“Superb hotel”
5 of 5 stars Reviewed 17 September 2012

When I travel, this is the kind of hotel I'm looking for, with excellent modern design, and all kind of technology devices. When I arrived and connected my IPOD with my music, I felt like at home. The location of the hotel is wonderful, with museums, shops, parks and even places to go for a drink late night, just walking... More

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Victoria G, Online sales department at Petit Palace Art Gallery, responded to this review
15 October 2012

Thank you for your very complimentary review of HT. Our team are delighted that you enjoyed their service and look forward to welcoming you back again. More

 
 
Petit Palace Art Gallery
Petit Palace Art Gallery
3.5 of 5 stars 89 reviews
Enter dates 1 night 2 nights
 
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Additional Information about Petit Palace Art Gallery

Also Known As:
Petit Palace Art Gallery Hotel Madrid
Petit Palace Art Gallery Hotel
Address: Calle Jorge Juan, 17, 28001 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Amenities:
Business Centre Pets Allowed Restaurant Wheelchair access
Hotel Style:
#145 Luxury Hotels in Madrid
Price range (per night): S$123 - 261
Hotel Class:4 star (4*)
Reservation Options:
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Petit Palace Art Gallery
Calle Jorge Juan, 17
28001 Madrid
Spain
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