I definitely recommend this place if you are on a budget and want a good, simple room with really great hosts. It is in an excellent location if you want to be in the tourist center of Madrid, right between Puerta del Sol and Plaza Mayor. The hostal is inexpensive, up to date, and spotless. The rooms have double pane... More

A friendly, cosy place in a family-run hotel, nice people, very careful, turning on the heat on cold rainy nights, I felt at home, poor internet but improving by the middle of my stay, sometimes few shampoo, or soap provided, I would recommend Hostel Santa Cruz for its view and location mostly,and for its tidiness, quietness and warmth, as well.... More

Right in the center of town - just a few blocks from the Plaza Sol metro stop, this was a great jumping off point for all of our Madrid adventures. 3 of us stayed in a room with 3 twin beds. The room was tiny but we weren't paying much so we were fine with it. The main reason I... More

We stayed here for 2 nights in a double room and liked it. We had some difficulty locating this hotel, many people did not seem to know the address, although it was quite near the Sol metro station. (It was our mistake, we took the wrong way first). The room is clean. We had a room with windows facing the... More

The location is great for sightseeing in Madrid's old town. You're steps away from Plaza Mayor and less than a block or two from Puerta del Sol. We really enjoyed being so central and our destination was always a short walk from our room. The staff here are all very friendly and helpful. Some have a bit of a language... More

I stayed in the Hostal for 2 nights in Madrid. Its centrally located in the Sol area (the most busstling part of town) and is a mere 100 meters from the Metro station. The staff were helpfull and courteous but could not speak much English. The rooms were small but very comfortable and not noisy at all. People looking to... More

Just back from a trip to Spain that started with two nights at Hostal Santa Cruz. Excellent location right off Puerta del Sol and close to Plaza Mayor. Only a few minutes walk to the metro. Rooms were clean and efficient, bathroom was clean as well. Free wifi in the lobby did extend into our room so that was a... More

Just back from three nights at Hostal Santa Cruz . . . bang in middle of town between Sol and Plaza Mayor, lovely clean rooms, on the small side, but for 57 Euros a night you can't argue with the location, and rooms with tv, safe, decent shower, etc. Would definitely stay there again. It is surrounded by bars and... More

I just returned from a trip to Spain. I travel on a tight budget and this was the best hotel I stayed at in Spain. Helpful staff, free wi-fi in the lobby (doesn't work in rooms), clean rooms, a location that can't be beat, next to Plaza Mayor and in the middle of the old city. Rooms are small but... More