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Mercure Madrid Santo Domingo

4.0 of 5
C/ San Bernardo 1, 28013 Madrid, Spain (Centro)
Hotel amenities
Mercure Madrid Santo Domingo
Ranked #224 of 456 hotels in Madrid
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671 reviews from our community

Traveller rating
    121
    238
    180
    88
    44
See reviews for
Families
91
 
Couples
275
 
Solo
80
 
Business
130
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Brighton, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

I spent the weekend here as a group of 6. The hotel was above my expectations and has obvoiously had some recent work done to the rooms although the bathrooms are a little tired, but clean and not a problem - more a relic of the 90's! The puplic areas were nice and the breakfast was really good. The staff... More

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Kettering, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

I have just spent 3 nights in this hotel and I genuinely only have nice things to say about it. I didn't do much research, apart from a quick look on Trip Advisor, so I wasn't really sure what to expect. I was very impressed... We were checked in by a very nice man on reception, he was friendly and... More

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Kettering, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

myself and 2 friends had a 3 night stay at the Santo Domingo. We got a really good deal so didn't really have many expectations. We were very impressed! The hotel is stunning - most of the rooms were themed and ours was lovely. All of the staff were polite and helpful. The hotel is in the perfect location right... More

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Jersey, United Kingdom
1 review
2 of 5 stars Reviewed 20 May 2013 NEW

Whilst the hotel is in a good central position and was as expected in regard to rooms, restaurant etc. we had very little sleep. This was due to 2 wedding receptions being held in the hotel, one of which finished at 07.30. Music was being played all night until then. It was, however, a Saturday night although this does not... More

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Review collected in partnership with Accorhotels.com

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Tel Aviv, Israel
1 review
4 of 5 stars Reviewed 18 May 2013

The hotel is very beautiful, clean, new, and located in a perfect spot. The breakfast was good and the staff was very helpful. Our overall experience was very positive, but there were 3 things that disrupted our stay. First the air conditioning in our room wasn't working well, they sent someone to fix it but it didn’t change its malfunction.... More

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Maldon, United Kingdom
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 17 May 2013

Stayed in this hotel on business. Hotel staff were very friendly especially in the restaurant. The food was amazing, haute cuisine. The tapas had such a variety from of tail to fois gras and so many fish varieties. Shame the pool doesn't open until the 1st March and the bedrooms were very small. Mine was completely purple and whilst I... More

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See 3 more reviews by Nikiann for Madrid
Weston, Florida, USA
1 review
5 of 5 stars Reviewed 17 May 2013

Hotel is adjacent to shopping(El Corte Ingles), fine restaurants, theatres,metro,taxis,etc. Staff was very helpful - gave us tips on how to get to Caja Magica to watch Rafael Nadal, Federer, Williams and Sharapova play.The restaurant offered gourmet tapas and delectable dinners. The Cuevas de Sando was an amazing bar. The English channels on TV were adequate (BBC, CNN, Skynews). Emjoyed... More

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Review collected in partnership with Accorhotels.com

Altoona, Pennsylvania
1 review
1 of 5 stars Reviewed 15 May 2013

If you decide to stay at this hotel, chain your possessions to you. The staff admits that they have no security, other than an occasional camera or two in the lobby. My purse was stolen from a corner chair during breakfast in the restaurant. Please understand that breakfast is for guests only, and a hotel employee stands at the podium... More

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Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 15 May 2013

Very good location for sightseeing by walking and excellent metro access. Start of stay was awful due very rude and unhelpful lady on the check in desk, who did nothing to resolve the lack of kettles within the bedrooms and my infant who needed milk in the night. However the duty manager resolved this the following day by sending a... More

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Dublin, Ireland
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 13 May 2013 via mobile

Very centrally located close to santo domingo metro, walking distance from plaza del sol. I have been here on business trip and there is not much To complain. Pricewise bit expansive but you can get good deals on the web. Bfast not included but better having it in one of the close bar in the area. Rooms are nice and... More

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Additional Information about Mercure Madrid Santo Domingo

Also Known As:
Mercure Madrid Santo Domingo Hotel
Mercure Madrid Santo Domingo Hotel Madrid
Address: C/ San Bernardo 1, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro
Amenities:
Business Centre Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#131 Luxury Hotels in Madrid
Price range (per night): S$123 - 228
Hotel Class:4 star (4*)
Reservation Options:
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Mercure Madrid Santo Domingo
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