My wife and I booked a 3-night break with two friends. Everything is as you would expect of a Ritz hotel - superb decor and ambience, wonderful service and our dinner, although expensive, was excellent. There is always live piano music in the lounge (I counted five different pianists while we there) and they looked after us with warmth and... More

We stayed in a 1 bedroom suite and it was really nice! although you could hear the plumbing system since it is quite an old hotel. although service was excellent! Breakfast was great!! most important is that they had slippers which actually fit you instead of just having a flipflop that makes you trip all the time.Room service was great!!! More

We loved our stay at this elegant hotel. Everything was top notch - nice breakfast buffet, excellent service, helpful concierge and front desk staff. We had a room with a king size bed and a nice view. Try to get a package which includes your breakfast which adds value. More

We stayed at this hotel and were given a classic room. Bathroom was small and antiquated with only a shower over the bath. When exiting the bath you end up in the toilet or the bidet. Plumbing plays lovely tunes!! Room was very stuffy and the air conditioning was old and made no improvement.The prices of room service and drinks... More

Super service, rooms, staff, on and on. The Madrid Ritz sets the standards of elegance. Not for those on a buget! Sterling silverware, fine china, and crystal even when ordering room service. More

The location of this great hotel is the best in town, right next to the park and in the middle of it all. The building is beautiful, the service is great and the building itself is as unique as the Ritz in Paris or London. But, the beds must be upgraded! Also, there needs to be some updates here and... More

We had excellent service while staying here, and our rooms were well appointed and very comfortable. We especially loved spending time sitting in the garden for tea time and ice cream. Dinner on the balcony under the awning was also excellent. More

The Ritz Madrid is a place to visit even if – like us - you have chosen not to stay there. We can't comment on the standard of rooms accommodation, and our ratings here should be read as relating only to the ambience of the place, and its restaurant/bar offerings. With the Westin Palace (where we stayed) on the other... More

I stayed at this hotel because of the location and fact that one room can accommodate 2 adults and 3 small kids. They did go out of their way to help us set up and when we needed directions but they were a bit snobby. The breakfast was fantastic and well worth 32 euros per person but still very high... More