Hotel is nice and quaint... It won't be around much longer as they are converting the hotel into condos... Overall, good service and staff is friendly. Most staff is bilingual in English and Spanish... I had no problem communicating with the staff as I speak both languages. Only issue is that the hotel is quite far from the heart of... More

Well situated in one of the most upscale part of Madrid ,part of the LHW,this hotel is a very good choice.As i said the location is perfect, the rooms are not very big but are well decorated,with a very confortable bed and plasma tv and all the necessary aminities,being the toilatries of very good quality. Service is very good at... More

Getting there from the airport was easy, I took the subway and the station is right around the corner, some 20 metres. Once in the hotel, staff helped with my bags, and I was greeted in perfect English. I was given a room after they checked my preferences with me, very nice and clean room, very quiet as I wanted... More

One of the best hotels I ever stayed. A 5-stars hotel. The service is impeccable, breakfast is great, rooms are clean and dustless. The bed is a queen size bed with a down blanket. These days, most 4-stars hotels look clean but are dusty (I am allergic to dust). I have been to 4-stars (and above) hotels in recent years,... More

Third time in Madrid and first at Hesperia Madrid, next time I'll stay here again. I stayed at Junior Suite (room 609) for four nights, lots of space with a very nice bathroom. Excellent breakfast and a perfect service from a very professional staff. A true LHW (Leading Hotels of the Word). More

Very well located on Paseo de la Castellana, the Hesperia offers great service and nicely appointed rooms. It also hosts one of the best restaurants in Madrid, the Santceloni. Very convenient to a Metro Station. More

The room was beautifully decorated although small. Beds are very comfortable - thick soft mattresses with plump duvets. Breakfast was great - they serve you coffee and orange juice at your table - they keep refilling your cups as you drink - being served was a rarity in Spain. It has a great location and I would highly recommend staying... More

The rooms are quite welcoming and ensure a good rest overall, the staff was readily available and willing to help. We got most of the information we needed and the reception staff helped arrange for a wonderful dinner reservation. The decor in their new rooms is wonderful. Though the hotel was fully booked, we were upgraded to a premium deluxe... More

I stayed here for a second time whilst on another business trip (not really up to me where I stay). All my previous points stand, i.e. I had another internal-facing room (despite requesting not to) which felt very dark and in my opinion is not up to 5* standards, and I would not recommend the location if you are a... More