This place was so centrally located, we were smack in the middle of all the action. If you like being in the thick of the city you're visiting, without paying big bucks to be there, then you absolutely must check into Castillas. The service was fantastic, everyone either spoke English or tried extremely hard to help out whatever way they... More

This place is like a clean SUPER8 or Motel6. Very very basic but clean and sufficient hotel in the heart of Madrid. If you want to stay in the Puerto Del Sol area on a budget, this is likely the best choice. Of course Madrid has far better hotels, but it will cost you more. The staff are helpful, but... More

me and my wife stayed 3 nights .why ı said old face lobyy is decoreted classic .looks nice but rooms are look old .because rooms are a bit dark and bed covers are dark colour .makes it overall old face.ı recommend them to make the rooms light colours by paintings and bed covers ect.location of the hotel is really very... More

Although our taxi driver had difficulty finding this hotel, it is actually conveniently located. Especially good was its proximity to a branch of El Corte Ingles, a department store offering many reasonably priced souvenirs with a full supermarket in the basement. The room was comfortable, but the shower is tiny. Front desk service was helpful and accommodating. The full breakfast... More

An attractive hotel with excellent location - near to Puerta del Sol and other tourist sites, easy access to 2 metro lines. The hotel is just in a busy shopping district and in the same time on a small quiet street. The rooms are clean and convenient, though not too big; well maintained hotel as a whole. The staff is... More

Stayed at this hotel for four nights, I realy dont think your going to find a better hotel better placed or better priced. hotel is well decorated with a lovely caffe bar restraunt serving good food. All the staff are helpfull and very pleasant. Our room was not hughe but clean and adequate, nice firm beds. We also had a... More

This hotel is ideally situated for a visit to Madrid. Most sites are within walking distance. The breakfast was more than adequate with good OJ, great coffee, ham, cheese, breads, etc - everything for a Spanish breakfast including the tortilla. The room was clean with plenty of room. Good value. More

Three friends and myself stayed at Il Castillas recently and were delighted with our stay. It is a bright, comfortable Spanish style hotel, conveniently located for exploring Madrid and for using the Metro. It was kept spotlessly clean with marble floors and nice leather couches in the foyer area, and also a bar and restaurant. The staff couldn't have been... More

We stayed here following a recommendation. It must have changed since my friend stayed here. There seems to be a problem with the management. Housekeeping is poor, e.g. Part ripped towels and broken showers. The service at breakfast is rude and unforgiving. The waitress could not have done more to make it clear that we were all not welcome and... More