I have been attending this hotel for many years and never I was disappointed. Good value for money, close to Puerta del Sol with many underground possibilities it is suitable for both business and tourism. The wifi is free and it works fine despite sometimes it is a bit slow. Breakfast is good and included in the price. Never experienced... More

The location of this hotel was perfect. It was walking distance from the bars, metro, and shops. I was impressed with the number of bars/restaurants within a 5-10 min walk. To get to the hotel was super easy too. You take the metro from the airport, and change trains twice. It was less than 5 euro. I forget when you... More

This hotel is so central to everything that it makes it is the perfect place to explore Madrid from .Firstly getting there from the aiport is simple with two changes on the metro your almost directly outside the hotel about 50 yards away,we are lucky our son works in Madrid and so he explained the system when we arrived we... More

The location of the hotel is excellent, as it is located in the center of Madrid. Gran Via is just a few steps away, while within a walking distance you could visit all sights and enjoy the wonderfull city. Also, Callao metro station is very close to the hotel. Our room was on the 6th floor. The room didn't had... More

Quite a bargain really. Excellent, well furnished bedroom with huge (Queen sized?) bed, faultless bathroom plus large 'L' shaped terrace. All spotlessly clean. Sadly, no tea/coffee making facilities in room. Ideal location - just a few strides from the Callao metro on the bustling Gran Via yet the hotel was surprisingly tranquil both day and night. Buffet breakfast more than... More

I spent a week at the hotel for a vacation in Madrid. The hotel is in perfect location. the breakfast was mediocre. We had a problem with our flight (it was canceled) and they where very helpful in extending our stay with a price even lower than the one we got originally at "Hotels.com".

A comfortable place to stay in the heart of Madrid within easy walking distance of all of the sights in the old city. Room was comfortable and clean, all be it a little small. Wi-fi worked well so we were able to keep in contact with outside world. Breakfast was hearty and fare was traditional European, ham, ham, and more... More

Great location for sightseeing as situated 1 minute away from Gran Via and 5 minutes walk to Playa Sol. Hotel spotlessly clean with good room service everyday. Reception staff very helpful as willing to go beyond reception duties. Unfortunately I could only connect to Wi Fi in the lobby as apparently it would not connect on 6th floor but this... More

Choosing the II Castillas is definitely an enhancement to our recent visit to Madrid. The reception staff (they spoke very good English!) handled our check-in in a friendly & efficient manner. When we entered our room, we felt "this is it!" meaning we were given all we needed. Our room(#203) was nicely furnished; very comfortable beds, the clean & spacious... More