booked this hotel with thomson because they advertised that ambassador 1 had been renavated dont think that a lick of white paint and a flat screen tv warrents this advert very dissapointed with our room.as you moved in your bed the bed moved aswell and they were very uncomftable as were the pillows like concrete . the air con unit... More

The reception area, luggage holding room, and room we excellent. We paid extra for a room overlooking the pool. Lovely big bathroom, cleaned everyday, cheap safety deposit box. Slight criticism there is a lack of drawers. Tea tray would have been appreciated but it is not common practice in Spain. Others have mentioned the beds being hard, but as we... More

Very nice hotel staff were very friendly and helpful couldn't do enough for you food was delicious over all excellent service would definitely recommend this hotel to anyone val and sue the geordie girls!

We have been having a winter week in Benidorm for the past 13yr & have stayed in the Abassador 5 times. A pleasant clean & friendly Hotel resteraunt Manager & staff very good, beds made & change of towels everyday. sometimes a grumpy old man on reception,but apart from him great. Not a place to stay if you want a... More

Just returned from the Ambassador, after a week and I felt this was just to long,In all fairness the room was clean, and staff were ok, however shower facilities as mentioned by previous reviewers were terrible, but we found if you do not lift the handle full up,i.e. less pressure this enables the shower to stay at one temperature, but... More

Just back from 2wks staying in the Ambassador. We just cannot fault this hotel, and how people do, baffles me. Yes I know, it wouldnt be right if everyone was the same. But we must be like a lot of others,because we are booked up again, in fact, we wouldnt stay anywhere else in Beni;.All the staff are excellent,from reception... More

just returned from ambassador 1 and i have to say first class accomadation and the cleanlyness was superb all the staff were friendly and very helpful the food was excellent and would reccomend this hotel only down side was that one part of hotel which is ambassador 1 was all thomsons and the thomson rep whitney was a very friendly... More

we stayed at ambassador 25th may-1st june full board, started of waiting 3hrs for our room, then there was only 1 bed in it, just a blip i know and was soon sorted out. the refurb was really good reception area is much nicer, the spa is now open but didnt have time to try it, the outside stage still... More

My daughter and I have just returned from 14 nights at the ambassador playa1 and I have to say that I found it absolutely brilliant.As on a previous review, our balcony door wouldn't lock, I told reception and it was fixed that same morning, a SUNDAY morning. The staff were so friendly and helpful, and were really good with my... More