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Servigroup Diplomatic

4.0 of 5
Calle Gerona 9 - 11, 03503 Benidorm, Spain
Hotel amenities
Servigroup Diplomatic
Ranked #25 of 198 hotels in Benidorm
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147 reviews from our community

    Trip type
Traveller rating
    52
    64
    20
    8
    3
Date Rating
Inverness
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

This is a very good well kept hotel, Bedrooms clean bright, selection of toilers well look after, Food was half board very good choice at both breakfast and dinner Can not fault this hotel will go back

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Manchester
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW via mobile

location ok...value very good..food good..bedrooms nice..view concrete. .entertainment cheap as chips..service v good JESSICA V GOOD. Lots of Spanish...lots of elders..would I stay again..its a yes from me..early nights are good for you...

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South Wales
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 7 May 2013

It is the second time I have stayed at the diplomatic. I would definitely stay again. The hotel has been decorated since my last visit and the restaurant looks brighter. The food was enjoyable all week, a chief cooked chicken fillets, chops etc as needed and the were nicely cooked. Salads were very interesting and a great coffee machine at... More

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See 2 more reviews by southwalesBill for Benidorm
Liverpool
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 27 April 2013

we stayed for 5 nights from 20th to 25th April. lovely hotel, thought the food was great & reception staff very friendly. we were on the ground floor but problem with that is doors are covered by a grill. thats a plus for security but you have to unlock them & you do feel like you are in a prison.... More

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See 2 more reviews by Savvo for Benidorm
Glasgow
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 27 April 2013

Booked this for 3 nights ays and to be honest was never really in hotel !!! The room itslelf was modern and clean although we looked onto back of hotel. Bar area and reception area good. What let this hotel down was that the reception people were very poor. Most don't speak English and I had to wait until one... More

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Wrexham, Wales, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 22 April 2013

Well what a great hotel,its in a very good place in the resort,inbetween old & new part which we felt great with that,We would recommend a pool view room as the sun is on the balcony in mornings we where on top floor room 617 with great views down to the new part. Hotel its self is very clean,a little... More

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Markham, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 18 March 2013

I went for a destination wedding and the wedding party was divided up between this hotel and another Servigroup hotel. It was a great hotel. Very friendly staff. The food buffet was excellent...never enough space in my stomach to try everything. The location is just a couple of blocks from the beach so very convenient without having to be on... More

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Hoteles_Servigroup, Customer Service at Servigroup Diplomatic, responded to this review
26 March 2013

Dear guests, We would like to thank you for your comments which help us to know we are working in the correct way and encourage us to keep up our high standards. We hope to see you soon. Kind regards, Customer Service. More

North Yorks
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 17 March 2013

we spent 5 nights at the diplomatic in benidorm the hotel was lovely very clean and tidy very close to the old town but a bit longer walk to the new town, we had a pool view which got the sun on a morning i would say pool view is best as some of the other rooms face the ajoining... More

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Blackpool
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 28 February 2013

Having just stayed with a disabled partner we found a couple of problems, firstly out of the 3 lifts only one of them fitted a wheelchair and secondly the bedroom door was to narrow to push my partner into the room. When we asked at reception for an alternative room we were told they didnt have any with wider doors... More

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See 2 more reviews by dukedogBlackpool for Benidorm
Hoteles_Servigroup, Customer Service at Servigroup Diplomatic, responded to this review
6 March 2013

Dear guest, We would like to thank you for your comments as knowing your opinion helps us to improve our service. We appologize if you had problems with the wheelchair in our hotel. Be sure that we have taken note of your comment to undertake the adaptation of some rooms for the disabled in the near future. Kind regards, Customer... More

Nottingham, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 23 February 2013

Just returned from a 4 night stay, I have stayed st this hotel before and sil again. There is nothing bad about it. The location is excellent, good food, plenty of choice. Travelled with a 7yr old and 19. Month old, lots to please everyone. I have stayed in several servigroup hotels and found them all to be brilliant.

Was this review helpful? Yes 2
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Additional Information about Servigroup Diplomatic

Also Known As:
Servigroup Diplomatic Hotel Benidorm
Servigroup Diplomatic Hotel
Hotel Diplomatic Benidorm
Servigroup Diplomatic Benidorm, Alicante Province
Address: Calle Gerona 9 - 11, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotels in Benidorm
#16 Family Hotels in Benidorm
Price range (per night): S$125 - 217
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Centrally situated in a flat area just a few metres walk from the popular Plaza Triangular of Benidorm and 220 m. from Levante Beach.Facilities and services:Last improvements made in 2009.Very popular hotel, and well known in Benidorm.Large sun terrace with four swimming pools two for adults and two for children, sunbeds and parasols. Bar service to swimming pool. Children’s playground.Spacious and elegant bar-lounge overlooking a tropical interior garden with waterfall plus two more areas for celebrating conferences, banquets and social events “Azul” Room and “La Gruta” Terrace. The hotel offers a varied entertainment programme in high season, and also live music at night.Wellness Centre (supplement), attractively decorated among waterfalls and rocks, equipped with gymnasium, heated swimming pool, steam baths, sauna, jacuzzi and body and beauty treatments.Servigroup boutique with souvenirs, gifts and accessories.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Dogs permitted up to a maximum of 5 kg (check with the hotel for restrictions and supplements).Hotel-owned covered parking spaces (supplement): 110.Rooms:252 spacious and comfortable rooms with: air conditioning by fan coil system and heating, full bathroom, hairdryer, balcony, flat screen TV, direct dial telephone, mini fridge, safe (supplement) and intelligent locking system. The hotel has 10 comfortable double superior rooms.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu and children’s menus available on request. ... more   less 
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Servigroup Diplomatic
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