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Poseidon Hotel

3.0 of 5
Avenida Esperanto 9, 03503 Benidorm, Spain
Hotel amenities
Poseidon Hotel
Ranked #83 of 198 hotels in Benidorm
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133 reviews from our community

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Date Rating
Vantaa, Finland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 7 May 2013

I was on competition trip and was pointed to this hotel by tournament organizers. The organization obviously didn't inform hotel about necessary details, which was of course not the hotels fault. How ever, when I tried to ask some help from the reception, the service was non existent. The girl looked as if she had very recently eaten a lemon,... More

Was this review helpful? Yes
HotelesPoseidon, Ezequiel De Paz, Manager Poseidon Complex at Poseidon Hotel, responded to this review
16 May 2013

Dear Teemu H, We apologize for the poor attention given at times of your stay by our receptionist. To her credit we must say that every single day of the tournament we had to adapt our service schedule to the continuous changes at the very last minute by the organizer thus creating great confusion among our staff. Ezequiel De Paz... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 23 April 2013

Well what can i say......what a hell hole,from start to Finnish,the receptionist was very unpleasant towards us on arrival,not once did any personnel whom was employed at this place explain to us that there was other facilities that we had the entitlement to use,the alinclusive if you wanted to call it was very very very poor so in end we... More

Was this review helpful? Yes 2
HotelesPoseidon, Ezequiel De Paz, Manager Poseidon Complex at Poseidon Hotel, responded to this review
9 May 2013

Dear Greenfingers2008, In response to your comments which, by the way, are completely false, we must remind you that we had to call the police because of your bad behavior. Shouting at 3 in the morning seriously bothering other customers who at that hour are sleeping, and empty one of the fire extinguishers in the hallway of the hotel can... More

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greenock
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 April 2013

My wife and I stayed at The Poseidon Palace in Benidorm between the 12th and 26th of Feb. 2013. We booked it with Thomson Holidays and it was reasonably priced. The hotel is very well positioned, about a 10 minute walk from the old town and similarly a 10 min. walk to the beach. Our room was on the 8th... More

Was this review helpful? Yes 2
See 2 more reviews by joeeggGreenock for Benidorm
Rotherham, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 April 2013

just had another lovely week at this hotel for our anniversary it is still as good as last year ,the food was excellent ,waiter service was very good ,there was always a full english breakfast or continental ,evening meal was good always a choice of meats and fish plenty of salads deserts where wonderful ,the rooms where always clean fresh... More

Was this review helpful? Yes 1
Alicante, Spain
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 March 2013

I recommend this hotel for families. We had a lovely time and will go again next year. Nice people, food , weather and loads of things for the children. This hotel is in the center so close to everything.

Was this review helpful? Yes 1
HotelesPoseidon, Jose D., Customer Service Department at Poseidon Hotel, responded to this review
27 March 2013

Dear wendy_angell, Thank you very much for your comments. We hope to see you again very soon. Best regards. More

Notts
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 8 cities Reviews in 8 cities
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 23 March 2013

Stayed at the Poseidon Palace for 2 weeks full board, what a mistake. The rooms were clean and just what you would expect from any 3* hotel in Benidorm. The entertainment was appauling and on one occasion after setting up his equipment in the afternoon the artist failed to turn up which was a blessing in disguise. The food was... More

Was this review helpful? Yes 1
See 2 more reviews by ELH1803 for Benidorm
HotelesPoseidon, Ezequiel De Paz, Manager Poseidon Complex at Poseidon Hotel, responded to this review
4 April 2013

Dear ELH 1803 Thank you for your comments about the cleanliness. Refering to your complaint about the food, our menus are composed of salads, soups, hot dishes, meats, included English food like roast beef, vegetables,etc. Desserts include fresh fruit, assorted pastries and also, caramel pudding, mousse, custard etc. We apologize if you didn't find a choice of your likes We... More

Nuneaton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 22 March 2013

nice hotel ,location for old town was just a few minutes walk,the rooms were large and clean ,the food however left a lot to be desired ,i was h/b breakfast was ok if you like baked beans (nothing special) but evening meals well i for one do not eat spinach pie or tuna and vegetable pie ,most nights i had... More

Was this review helpful? Yes 1
See 3 more reviews by janet a for Benidorm
HotelesPoseidon, Ezequiel De Paz, Manager Poseidon Complex at Poseidon Hotel, responded to this review
27 March 2013

Dear Janet a: Thank you very much for your comments. We hope that we can fully satisfy you during your next visit as with most of our customers, whose opinion about food exceeds 80 points out of 100. Yours faithfully, Ezequiel de Paz Manager Poseidon Complex More

holt
Senior Contributor
43 reviews 43 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 13 March 2013

Last minute holiday booked with Thomson on AL break for 1 week. We emailed the hotel asking for a room on a high floor so we could see the sea. And when we arrived they were happy to give us a room on the 11th floor which was great nice room with a sea view perfect. The room was nice... More

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Leeds, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 March 2013

We returned from a weeks holiday at this hotel,which we found to be very relaxing.On arrival the receptionist was quick to allocate rooms as we travelled with Thomson Holidays this time. Our room was on the 10th floor with great views towards the sea. The meal in the dining room had a good variety of courses available on the serve... More

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See 3 more reviews by mysteryvisitor1 for Benidorm
HotelesPoseidon, Jose D., Customer Service Department at Poseidon Hotel, responded to this review
26 March 2013

Dear mysteryvisitor1, Many thanks for choosing our hotel and making the effort to make your comments. We hope to see you again very soon. Regards. More

staffordshire
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 22 February 2013

My husband and I have just spent 11days all inclusive at this hotel from 5thfeb till 16feb 2013 we up graded to all inclusive here with Thomsons which we thought was a good idea out of 33meals each we had approx 24 and 3of those we ate just fruit cake the only meal which was for English was the breakfast,... More

Was this review helpful? Yes 2
HotelesPoseidon, Ezequiel De Paz, Manager Poseidon Complex at Poseidon Hotel, responded to this review
4 March 2013

Dear Madam: Thank you for your comments about the staff and the cleanliness in the hotel. Our 14 day menu includes 126 different main dishes plus entrees, appetizers, desserts and fruits including typical English dishes. The quality of the food is contrasted by periodic customer surveys. The results we get are usually around 80 out of 100 points. Being a... More

 
 
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Additional Information about Poseidon Hotel

Also Known As:
Poseidon Benidorm
Poseidon Hotel Benidorm, Alicante Province
Address: Avenida Esperanto 9, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Alicante Province > Costa Blanca > Benidorm
Amenities:
Restaurant Swimming Pool
Hotel Style:
#46 Family Hotels in Benidorm
Price range (per night): S$118 - 230
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Poseidon Centre comprises two neighbouring hotels, formerly known as the Hotel Poseidon and the Hotel Poseidon Palace. Modern, well-equipped and tastefully decorated, the Poseidon Centre has a warm, lively atmosphere. Guests spend their time relaxing by the pools or enjoying the many activities that are available on site. ... more   less 
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Poseidon Hotel
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