We stayed at this hotel as part of a group vacation - our room was great and the view over the water was amazing, what a location. It was quick and easy to get downtown and to the ferry port. The staff were friendly and helpful even when they were busy with large groups checking in and leaving. The only... More

The hotel is truly from an era of luxury and elegance. We were able to book a wonderful luxury room in this hotel, including overlooking the water and Vesuvius, without breaking the bank. And it was worth it. The multi-floor descent in the hotel's own elevator to the hotel's own private wharf was an experience in itself. The breakfast in... More

If you are booking this place on your own make sure to request a full water front view room (probably outrageous but the only way to comfortably stay here). We went with a tour group so we were in the standard rooms which were street side with no view what so ever. It was October so the A/C had been... More

stayed 5 nights recently at this well located hotel specifically for the views and sunsets from the terrace area by recommendation from a friend.The reception staff were very helpful and friendly and our room had great views and but the decor was dated and tired,some light fittings were missing and a bedside lamp somehow disappeared on our second night.We dined... More

The hotel is located very close to the center of town. Our room was very nice with ample space and with a large bathroom. The air conditioner worked well and the room had a safe. The view from our room overlooked the bay and was fantastic as was the view from the deck located at street level. Sitting on the... More

I just don't understand why people are willing to spend 250 euros a night for that "palace" which offers the services of a 3 stars hotel. Really, it could be a beautiful place, but the furniture of the room (we had a room with a view) and the bathroom have not been renovated since the 50's I guess, the breakfast... More

My wife & I chose the Europa Palace Grand Hotel over the internet & booked accommodation for 15 nights prior to leaving Australia. We arrived on July 24, 2011. What a great place to stay- very central, walk to city square, wonderful scenery. The reception staff could not have been more helpful, nothing was a trouble to them, great smiles... More

Most Beautiful View over the Bay of Naples, Dining on the Terrace for every meal was so relaxing, I wish I could do it daily. The destination Weddings that were held there were Fantastic. I loved being able to walk into Sorrento's main Shopping area and choose a Restaurant any night. The only little problem was the elevator went out... More

We had the most wonderful stay here at the beginning of september 2011. It was my fathers suprise 70th birthday and we could not have been treated better. I would like to especially thank the wonderful reception girls who were always smiling and pleasant. The terrace was a joy, as was eating breakfast, ( 7 - 10.30am) which was wonderful,... More